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- Tasks: Engage with Fortune 500 clients, solving their business challenges using Atlassian products.
- Company: Atlassian empowers teams globally with innovative software solutions for collaboration and productivity.
- Benefits: Enjoy flexible work options, health resources, paid volunteer days, and more perks.
- Why this job: Join a dynamic team that values creativity, learning, and making a real impact for customers.
- Qualifications: 2+ years in pre-sales, fluent in English and Italian, with strong communication and problem-solving skills.
- Other info: Remote work is supported, and interviews are conducted virtually.
The predicted salary is between 50000 - 84000 ÂŁ per year.
Solutions Engineer, Italian speaker, Mid-Market EMEA
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Solutions Engineer, Italian speaker, Mid-Market EMEA
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Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
- Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
- Participate in customer discovery to understand the customer\’s current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio
- Understand, lead, and guide the customer\’s technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.
Qualifications
We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization.
On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You can speak English and Italian. You’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customer\’s needs.
You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we\’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Software Development
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Solutions Engineer, Italian speaker, Mid-Market EMEA employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer, Italian speaker, Mid-Market EMEA
✨Tip Number 1
Familiarise yourself with Atlassian's product suite. As a Solutions Engineer, you'll need to demonstrate how these products can solve customer problems. Spend time exploring their software and understanding the unique features that set them apart.
✨Tip Number 2
Brush up on your presentation skills. You'll be leading demonstrations and articulating value to various stakeholders. Practising your delivery and tailoring your approach to different audiences will help you stand out during the interview process.
✨Tip Number 3
Network with current or former Atlassian employees. They can provide valuable insights into the company culture and expectations for the role. Use platforms like LinkedIn to connect and ask about their experiences.
✨Tip Number 4
Prepare for scenario-based questions. Think about how you would handle specific customer challenges and articulate your thought process. This will showcase your problem-solving skills and customer-centric mindset, which are crucial for this role.
We think you need these skills to ace Solutions Engineer, Italian speaker, Mid-Market EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in pre-sales and customer interaction. Emphasise your communication skills and any technical knowledge related to Atlassian products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your proficiency in Italian and English, and how your background aligns with the responsibilities outlined in the job description.
Showcase Problem-Solving Skills: Provide specific examples in your application that demonstrate your ability to solve complex business problems. Highlight instances where you've successfully collaborated with teams to deliver solutions.
Research Atlassian Products: Familiarise yourself with Atlassian's product offerings. Mention in your application how you can leverage these products to meet customer needs and enhance their experience.
How to prepare for a job interview at Atlassian
✨Showcase Your Technical Knowledge
As a Solutions Engineer, it's crucial to demonstrate your understanding of Atlassian products. Be prepared to discuss how these tools can solve specific business problems and improve workflows for potential clients.
✨Prepare for Value-Based Demonstrations
Practice leading value-based demonstrations that highlight the benefits of Atlassian solutions. Tailor your presentations to address the unique needs of different stakeholders, showcasing both individual products and the overall portfolio.
✨Emphasise Your Customer-Centric Mindset
During the interview, illustrate your experience in building strong relationships with customers. Share examples of how you've successfully identified client pain points and collaborated with teams to deliver effective solutions.
✨Be Ready for Problem-Solving Scenarios
Expect to encounter questions that assess your problem-solving skills. Prepare to discuss complex business challenges you've faced and how you approached them, demonstrating your ability to think critically and creatively.
