At a Glance
- Tasks: Lead technical implementations and design custom solutions for Enterprise clients.
- Company: Join Atlassian, a global leader in team collaboration software.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Why this job: Be the technical authority and make a real impact on client success.
- Qualifications: Experience in programming, APIs, and excellent communication skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Atlassians can choose where they work – office, home, or a combination. We can hire people in any country where we have a legal entity. DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Solutions Architect to be a key driver in the successful adoption and long-term growth of the DX product (getdx.com). You will serve as the technical authority for our customers after the sale, dedicated to solving our Enterprise customers' most complex implementation challenges and ensuring they realize maximum value from our solutions.
Overview Responsibilities
- Lead Technical Implementation: Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production.
- Architecture and Strategy: Lead technical deep-dive sessions to understand a customer’s long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures.
- Custom Solution Engineering: Design and build tailored technical solutions—often creating integrations or workflows that don’t yet exist—to connect the DX APIs with complex client environments and satisfy unique business requirements.
- Consultative Implementation: Ask thoughtful, detailed questions to navigate the nuances of a customer’s engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance.
- Trusted Advisory: Act as the technical "North Star" for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation.
- Feedback Loop: Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements.
Technical Skills:
- Exposure to programming (Ruby/Rails or Python) with a solid understanding of APIs and RESTful services.
- Experience with version control systems like Git and the GitHub CLI.
- Familiarity with SQL (Postgres preferred) and the ability to leverage data for analytical solutioning.
- Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.
Consultative Skills:
- Excellent communication and presentation skills, with extensive experience leading high-stakes technical workshops and executive-level discussions.
- Ability to translate complex technical architecture into clear business outcomes and value.
- Strong organizational skills to manage the technical delivery and resource requirements across multiple Enterprise implementations simultaneously.
Benefits: Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian: At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
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Solutions Architect | DX employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect | DX
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Atlassian on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into the DX product. Understand its features and how it integrates with different workflows. This will help you showcase your knowledge and passion during the interview.
✨Tip Number 3
Practice your consultative skills! Think of scenarios where you’ve solved complex problems in the past. Be ready to discuss how you can apply those experiences to help Atlassian's Enterprise clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Atlassian team.
We think you need these skills to ace Solutions Architect | DX
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience with technical implementations and consultative skills, as these are key for us at StudySmarter.
Showcase Your Technical Skills: Don’t forget to mention your programming knowledge and experience with APIs, SQL, and CI/CD pipelines. We want to see how you can bring value to our team and help our customers succeed!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your past experiences and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you into our recruitment process smoothly!
How to prepare for a job interview at Atlassian
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical skills mentioned in the job description, like Ruby/Rails or Python. Brush up on your understanding of APIs and RESTful services, as you'll need to demonstrate your ability to design and build tailored solutions during the interview.
✨Prepare for Consultative Questions
Expect to be asked about how you would approach complex client environments. Think of specific examples where you've navigated engineering processes or deployment pipelines. This will show your consultative skills and ability to ask the right questions to uncover customer needs.
✨Showcase Your Communication Skills
Since this role involves leading technical workshops and discussions, practice explaining complex concepts in simple terms. Prepare to discuss how you’ve successfully communicated technical strategies to non-technical stakeholders in the past.
✨Understand Atlassian's Culture
Familiarise yourself with Atlassian’s values and culture. Be ready to discuss how your personal values align with theirs, especially around teamwork and collaboration. This will help you connect with the interviewers and show that you’re a good fit for their team.