At a Glance
- Tasks: Help clients solve complex business challenges using Atlassian's innovative cloud solutions.
- Company: Join Atlassian, a leader in team collaboration software with a flexible work culture.
- Benefits: Enjoy health resources, paid volunteer days, and a supportive community-focused environment.
- Other info: Opportunity for travel and collaboration with a globally distributed team of experts.
- Why this job: Make a real impact on teams worldwide while growing your expertise in cutting-edge technology.
- Qualifications: Experience in SaaS and customer-facing roles, with knowledge of Atlassian Cloud products.
The predicted salary is between 60000 - 80000 £ per year.
Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities.
To help our teams work together effectively, this role requires you to be located in the UK. We don’t offer relocation support for this role.
The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment.
At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
We're hiring a Solution Consultant with a Cloud Platform focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.
Responsibilities
- Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers.
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions.
- Identify and promote opportunities for service and product expansion within a client’s organization.
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams.
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas.
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.
- Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.
Qualifications
- 4-6 years of experience within SaaS companies.
- 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership.
- Demonstrated expertise in our Cloud Platform, including:
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
- Background in SaaS based-architectures, integration methods, and associated security considerations.
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models.
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations.
- You're fluent in English. Due to a strong customer presence in the DACH region, professional-level German communication skills would be a significant advantage.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
About Atlassian
At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed to be for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Solution Consultant, DACH (Cloud Platform) employer: Atlassian
At Atlassian, we pride ourselves on fostering a flexible and inclusive work environment that empowers our employees to thrive both personally and professionally. With a strong focus on employee wellbeing, we offer a variety of benefits including health resources, paid volunteer days, and opportunities for continuous growth within a globally distributed team. Located in the UK, our Advisory Services team is dedicated to driving customer success, making this an ideal place for Solution Consultants to make a meaningful impact while enjoying a supportive and collaborative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant, DACH (Cloud Platform)
✨Tip Number 1
Network like a pro! Reach out to current Atlassian employees on LinkedIn, join relevant groups, and engage in discussions. This can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Atlassian's products inside out. We should be ready to discuss how our experience aligns with their Cloud Platform and how we can help solve customer challenges.
✨Tip Number 3
Showcase our problem-solving skills! During interviews, share specific examples of how we've tackled complex issues in previous roles. This will demonstrate our ability to deliver value to clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Atlassian team.
We think you need these skills to ace Solution Consultant, DACH (Cloud Platform)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience with Atlassian products and how you've tackled similar challenges in the past. We want to see how you can bring value to our team!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of SaaS and cloud platforms. Mention specific tools and experiences that align with the job description. We love seeing candidates who are passionate about technology and can demonstrate their expertise!
Be Authentic:Let your personality shine through in your application. We’re looking for individuals who can connect with our customers and collaborate with our team. Share your unique perspective and experiences that make you a great fit for our culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Atlassian products, especially the Cloud Platform. Familiarise yourself with tools like Jira, Confluence, and any recent updates or features. This will show that you're not just interested in the role but also passionate about the company’s offerings.
✨Showcase Your Customer Engagement Skills
Since this role involves a lot of customer interaction, prepare examples from your past experiences where you've successfully influenced stakeholders. Think about how you solved their challenges and what impact your solutions had. This will demonstrate your ability to connect with clients effectively.
✨Prepare for Technical Questions
Expect some technical questions related to SaaS architectures and migration processes. Brush up on your understanding of integration methods and security considerations. Being able to discuss these topics confidently will set you apart as a knowledgeable candidate.
✨Cultural Fit Matters
Atlassian values collaboration and diversity, so be ready to discuss how you can contribute to their culture. Share your thoughts on teamwork and how you’ve worked in diverse environments before. This will help them see you as a great fit for their team.
