Senior Solution Sales Executive, ITSM/ESM, UK&I
Senior Solution Sales Executive, ITSM/ESM, UK&I

Senior Solution Sales Executive, ITSM/ESM, UK&I

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead sales strategies in the ITSM industry and engage with customers to provide tailored solutions.
  • Company: Atlassian is a global leader in software development, offering flexible work options for all employees.
  • Benefits: Enjoy remote work flexibility, virtual onboarding, and a supportive company culture focused on personal goals.
  • Why this job: Join a dynamic team driving innovation in ITSM while making a real impact in a distributed-first environment.
  • Qualifications: 7+ years of sales experience with Enterprise accounts and a strong grasp of ITSM and ESM solutions.
  • Other info: Opportunities to connect with a global network and stay updated through our Talent Community.

The predicted salary is between 43200 - 72000 £ per year.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We can hire from anywhere in The United Kingdom

What you’ll do

Expert Product Selling: Act as a knowledge leader in ITSM industry trends to inform sales strategies and positioning of Jira Service Management

Sales Strategy Development: Collaborate with sales teams to develop and execute sales strategies that drive revenue growth

Customer Engagement: Engage with customers to understand their needs and propose suitable solutions, focusing on value-based interactions

Cross-functional Collaboration: Work with Account Executives, Marketing, Account Management, Product, and Partner Management teams to align on sales strategies and explore co-selling opportunities

Your background

Minimum 7+ years of sales experience with Enterprise accounts

Extensive experience in ITSM and ESM solution sales

Strong understanding of industry trends and competitive landscape

Ability to engage with C-level executives and technical audiences

Proven track record of driving sales growth and achieving revenue targets

This role is crucial in advancing Atlassian\’s solution sales business goals and involves working with a globally distributed team.

Don’t see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.

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Senior Solution Sales Executive, ITSM/ESM, UK&I employer: Atlassian

Atlassian is an exceptional employer that champions flexibility and work-life balance, allowing employees to choose their work environment—be it from home, in the office, or a hybrid model. With a strong focus on personal and professional growth, Atlassian fosters a collaborative culture where innovative ideas thrive, and employees are empowered to engage with customers meaningfully. The company's commitment to a distributed-first approach ensures that team members across the UK&I can connect and contribute to impactful sales strategies while enjoying the benefits of a supportive and inclusive workplace.
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Contact Detail:

Atlassian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Solution Sales Executive, ITSM/ESM, UK&I

✨Tip Number 1

Familiarise yourself with the latest trends in ITSM and ESM. Understanding the current landscape will not only help you during interviews but also demonstrate your expertise and passion for the industry.

✨Tip Number 2

Network with professionals in the ITSM field, especially those who have experience with Atlassian products. Engaging with them can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific sales strategies you've implemented in the past. Be ready to share examples of how you've engaged with C-level executives and driven revenue growth in previous roles.

✨Tip Number 4

Showcase your ability to collaborate across teams. Highlight experiences where you've worked with marketing, product management, or account management to achieve sales goals, as this is crucial for the role.

We think you need these skills to ace Senior Solution Sales Executive, ITSM/ESM, UK&I

Expertise in ITSM and ESM solutions
Sales Strategy Development
Customer Engagement Skills
Cross-functional Collaboration
Understanding of Industry Trends
Ability to Engage with C-level Executives
Proven Sales Growth Record
Revenue Target Achievement
Strong Communication Skills
Negotiation Skills
Analytical Skills
Problem-Solving Skills
Adaptability to a Distributed Work Environment
Technical Aptitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in ITSM and ESM solution sales. Emphasise your track record with enterprise accounts and any specific achievements that demonstrate your ability to drive sales growth.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of industry trends and your ability to engage with C-level executives. Use specific examples from your past experiences to illustrate how you can contribute to Atlassian's sales strategies.

Highlight Cross-Functional Collaboration: In your application, mention any previous experiences where you collaborated with different teams, such as marketing or product management. This will show your ability to work within a distributed team and align on sales strategies.

Showcase Customer Engagement Skills: Provide examples of how you've engaged with customers in the past to understand their needs and propose solutions. Focus on value-based interactions that led to successful outcomes, as this aligns with the role's requirements.

How to prepare for a job interview at Atlassian

✨Showcase Your Industry Knowledge

As a Senior Solution Sales Executive, it's crucial to demonstrate your understanding of ITSM and ESM trends. Prepare to discuss recent developments in the industry and how they impact sales strategies. This will show that you are not just a salesperson but a knowledgeable leader in the field.

✨Engage with Value-Based Solutions

During the interview, focus on how you can engage customers by proposing solutions that highlight value. Be ready to share examples of how you've successfully identified customer needs and tailored your approach to meet those needs, especially in previous roles.

✨Collaborate Effectively

Highlight your experience in cross-functional collaboration. Discuss how you've worked with various teams, such as marketing and product management, to align sales strategies. This will demonstrate your ability to work within a distributed team environment, which is essential for this role.

✨Prepare for C-Level Engagement

Since you'll be engaging with C-level executives, practice articulating your sales strategies and successes clearly and confidently. Prepare to discuss how you've previously influenced decision-makers and driven revenue growth, as this will be key to your success in the role.

Senior Solution Sales Executive, ITSM/ESM, UK&I
Atlassian
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  • Senior Solution Sales Executive, ITSM/ESM, UK&I

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-07-18

  • A

    Atlassian

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