At a Glance
- Tasks: Engage with customers to showcase Atlassian's software solutions and drive value-based sales.
- Company: Join a dynamic team at Atlassian, where collaboration and innovation thrive.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Embrace continuous learning and growth in a supportive environment.
- Why this job: Make a real impact by helping teams unlock their potential with cutting-edge tools.
- Qualifications: 2+ years in pre-sales, strong communication skills, and a customer-centric mindset.
The predicted salary is between 50000 - 60000 £ per year.
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.
Responsibilities include:
- Partnering with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory.
- Participating in customer discovery to understand the customer's current state, what business problems they want to solve, and mapping back to the Atlassian products, platforms and solutions that will get them where they want to be.
- Probing for and identifying additional opportunities for cross-product/solution expansion, investigating, discovering, and assessing client pain points.
- Being a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working.
- Leading compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs.
- Understanding, leading, and guiding the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision.
- Proactively forging strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together.
- Understanding, tracking and documenting product feedback and competitive intelligence from customers and advocating for the development internally by documenting and sharing with product management.
- Continuously learning, developing and refining your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.
We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation. On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
About Atlassian: At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
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Remote Pre-Sales Engineer, Mid-Market employer: Atlassian
At Atlassian, we pride ourselves on fostering a flexible and inclusive work environment that empowers our employees to thrive both personally and professionally. With a strong emphasis on teamwork and collaboration, we offer extensive growth opportunities, health and wellbeing resources, and the chance to engage with local communities through paid volunteer days. Join us in a culture that celebrates success together and values every individual's unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-Sales Engineer, Mid-Market
✨Tip Number 1
Network like a pro! Reach out to current Atlassians on LinkedIn or through our Talent Community. Ask them about their experiences and get insider tips on the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those interviews by diving deep into Atlassian products. Know your stuff! Be ready to discuss how you can solve customer problems using our software. Show us you’re not just a candidate, but a potential team player.
✨Tip Number 3
Practice your presentation skills! You’ll need to demonstrate value to customers, so why not rehearse with friends or family? Get comfortable explaining complex ideas simply – it’ll make a world of difference in your interviews.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
We think you need these skills to ace Remote Pre-Sales Engineer, Mid-Market
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pre-Sales Engineer role. Highlight your experience with customer interactions and how you've solved complex business problems in the past. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can articulate ideas effectively.
Be a Problem Solver:We love creative problem solvers! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your agility and customer-centric mindset, which are key for this position.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Before the interview, dive deep into Atlassian's products and solutions. Familiarise yourself with how they work together to solve customer problems. Being able to articulate the value of these tools will show that you're not just a candidate, but a potential partner in their mission.
✨Master the Art of Storytelling
Prepare to share compelling stories about your past experiences in pre-sales. Think about specific instances where you identified customer pain points and provided solutions. This will demonstrate your problem-solving skills and ability to connect with clients on a personal level.
✨Practice Value-Based Demos
Since you'll be leading demonstrations, practice delivering both standard and customised demos. Tailor your approach to different stakeholders, showcasing how Atlassian can meet their unique needs. This will highlight your agility and understanding of the product.
✨Build Relationships Before You Walk In
Reach out to current or former Atlassian employees on LinkedIn to gain insights about the company culture and expectations. Building connections can give you an edge and help you understand how to align your answers with their values, especially the 'play as a team' ethos.
