At a Glance
- Tasks: Partner with sales teams to optimise solutions for Fortune 500 customers.
- Company: Join Atlassian, a leader in team collaboration software.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Dynamic culture that values teamwork and continuous learning.
- Why this job: Make a real impact by helping teams unlock their potential.
- Qualifications: 2+ years in pre-sales, excellent communication, and problem-solving skills.
The predicted salary is between 50000 - 60000 € per year.
Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.
Responsibilities
- Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory.
- Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be.
- Probe for and identify additional opportunities for cross-product/solution expansion, investigate, discover, and assess client pain points.
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working.
- Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams.
- Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio.
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision.
- Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together.
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.
Qualifications
We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation. On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs.
You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Solutions Engineer, Mid-Market in London employer: Atlassian
Atlassian is an exceptional employer that champions a flexible work environment, allowing employees to choose their work location to better balance personal and professional commitments. With a strong emphasis on teamwork and collaboration, Atlassian fosters a culture of support and shared success, offering numerous opportunities for employee growth through continuous learning and development. The company also provides a comprehensive benefits package, including health resources and paid volunteer days, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer, Mid-Market in London
✨Tip Number 1
Get to know Atlassian's products inside out! Dive into their software and understand how it can solve real business problems. This knowledge will help you shine during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current Atlassian employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can demonstrate your problem-solving skills and customer-centric mindset. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Atlassian team!
We think you need these skills to ace Solutions Engineer, Mid-Market in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the Solutions Engineer position and how you can contribute to our team at Atlassian.
Tailor Your Experience:Make sure to highlight your relevant experience in pre-sales and customer interactions. We love seeing how your background aligns with the responsibilities listed in the job description, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to what we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Before the interview, dive deep into Atlassian's products and solutions. Understand how they work together and be ready to discuss specific use cases. This will help you articulate the value of their software during your interview.
✨Show Off Your Customer-Centric Mindset
Prepare examples that showcase your experience in understanding customer needs and solving their problems. Highlight how you've built relationships with clients and collaborated with teams to deliver successful outcomes.
✨Practice Your Presentation Skills
Since you'll need to demonstrate products and solutions, practice presenting them clearly and confidently. Tailor your demos to different audiences, showing that you can flexibly adapt your approach based on who you're speaking to.
✨Embrace Feedback and Continuous Learning
Be open about your learning journey and how you handle feedback. Share instances where you've adapted based on constructive criticism, as this aligns with Atlassian's culture of growth and collaboration.
