At a Glance
- Tasks: Help clients solve complex business challenges using Atlassian's Cloud Platform.
- Company: Join Atlassian, a leader in team collaboration software.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Dynamic team culture with opportunities for travel and professional growth.
- Why this job: Make a real impact by guiding customers to unleash their team's potential.
- Qualifications: 4-6 years in SaaS and 2+ years in customer-facing roles required.
The predicted salary is between 60000 - 80000 € per year.
Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. To help our teams work together effectively, this role requires you to be located in the UK. We don’t offer relocation support for this role.
Your future team: The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
We're hiring a Solutions Consultant with a Cloud Platform focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solutions Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.
You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.
What you'll do:
- Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers.
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions.
- Identify and promote opportunities for service and product expansion within a client’s organization.
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams.
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas.
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.
- Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.
Your background:
- 4-6 years of experience within SaaS companies.
- 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership.
- Demonstrated expertise in our Cloud Platform, including:
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
- Background in SaaS based-architectures, integration methods, and associated security considerations.
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models.
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations.
- You're fluent in English, and nice to have a second language such as German, Spanish, French, or Portuguese for business communication.
- It’s nice if you are:
- Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices.
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams.
- Experienced working with large customers in a consulting or technical expert capacity.
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Solutions Consultant, UKI (Cloud Platform) in London employer: Atlassian
Atlassian is an exceptional employer that empowers its employees with the flexibility to choose their work environment, whether in the office or remotely, fostering a healthy work-life balance. With a strong focus on employee growth, Atlassian offers extensive health and wellbeing resources, paid volunteer days, and opportunities to engage with the local community, all while working alongside passionate experts dedicated to driving customer success. Join us in the UK to make a meaningful impact on millions of users and unleash the potential of every team.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Consultant, UKI (Cloud Platform) in London
✨Tip Number 1
Network like a pro! Reach out to current or former Atlassian employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Solutions Consultant. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into Atlassian's products, especially the Cloud Platform. Familiarise yourself with Jira, Confluence, and other tools mentioned in the job description. Show us you know your stuff and how you can help customers succeed!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've solved complex business challenges in previous roles. We want to see how you can translate your experience into value for our clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of the Atlassian team!
We think you need these skills to ace Solutions Consultant, UKI (Cloud Platform) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Consultant role. Highlight your experience with Atlassian products and how you've tackled complex business challenges in the past. We want to see how you can bring value to our team!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of the Cloud Platform and SaaS architectures. Share specific examples of how you've used these skills to help clients achieve their goals. This is your chance to shine, so let us know what you can do!
Be Authentic:We love seeing your personality come through in your application. Be genuine about your experiences and what drives you. Remember, we’re looking for someone who fits into our culture, so let us get to know the real you!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. We can’t wait to hear from you!
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Atlassian products, especially the Cloud Platform. Familiarise yourself with tools like Jira, Confluence, and any recent updates or features. Being able to discuss these confidently will show that you're genuinely interested and prepared.
✨Showcase Your Customer Engagement Skills
Since this role involves working closely with clients, be ready to share examples of how you've successfully engaged with customers in the past. Highlight your experience in influencing stakeholders and solving their business challenges using SaaS solutions.
✨Prepare for Technical Questions
Expect some technical questions related to SaaS architectures and migration processes. Brush up on your understanding of integration methods and security considerations. Being able to articulate your technical expertise will set you apart from other candidates.
✨Demonstrate Your Collaborative Spirit
Atlassian values teamwork, so be prepared to discuss how you've worked on cross-team projects. Share specific instances where you've collaborated with sales, product, or support teams to achieve a common goal. This will show that you can thrive in a collaborative environment.
