At a Glance
- Tasks: Help clients solve business challenges using Atlassian products and solutions.
- Company: Join Atlassian, a leader in team collaboration software.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Opportunity for travel and professional growth in a dynamic environment.
- Why this job: Make a real impact by helping teams unleash their potential.
- Qualifications: 4-6 years in SaaS and 2+ years in customer-facing roles required.
The predicted salary is between 60000 - 80000 £ per year.
Working at Atlassian, Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. To help our teams work together effectively, this role requires you to be located in the UK. We don’t offer relocation support for this role.
Your future team: The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.
We're hiring a Solution Consultant with a Cloud Platform focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.
Responsibilities
- Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers.
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions.
- Identify and promote opportunities for service and product expansion within a client’s organization.
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams.
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas.
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.
- Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.
Qualifications
Your background:
- 4-6 years of experience within SaaS companies.
- 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership.
- Demonstrated expertise in our Cloud Platform, including:
- Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc.
- Background in SaaS based-architectures, integration methods, and associated security considerations.
- Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models.
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations.
- You're fluent in English. Due to a strong customer presence in the DACH region, professional-level German communication skills would be a significant advantage.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian: At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Solution Consultant, DACH (Cloud Platform) in London employer: Atlassian
Atlassian is an exceptional employer that empowers its employees with the flexibility to choose their work environment, whether in the office or remotely, fostering a healthy work-life balance. With a strong focus on employee growth, Atlassian offers extensive resources for professional development, alongside a vibrant culture that values collaboration and innovation. Located in the UK, this role provides the unique opportunity to engage with a diverse range of clients while contributing to impactful solutions that enhance team productivity across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant, DACH (Cloud Platform) in London
✨Tip Number 1
Network like a pro! Reach out to current or former Atlassian employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Advisory Services team.
✨Tip Number 2
Prepare for the interview by understanding Atlassian's products inside out. Dive into their Cloud Platform offerings and think about how you can help customers solve their business challenges using these tools.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've helped clients achieve their goals, especially in customer-facing roles. We want to see how you can drive value for our customers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Atlassian family.
We think you need these skills to ace Solution Consultant, DACH (Cloud Platform) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience with Atlassian products and how you've tackled complex business challenges in the past. We want to see how you can bring value to our team!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of the Cloud Platform and SaaS architectures. Share specific examples of how you've used these skills to drive customer success. This is your chance to shine, so let us know what you can do!
Be Authentic:We love seeing your personality come through in your application. Be genuine about your experiences and what excites you about working at Atlassian. We’re looking for passionate individuals who can connect with our customers and help them succeed.
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of Atlassian products, especially the Cloud Platform. Familiarise yourself with tools like Jira, Confluence, and any recent updates or features. Being able to discuss these confidently will show that you're not just a candidate, but a potential expert.
✨Understand Customer Needs
Since this role is all about helping customers solve their business challenges, think about how you can demonstrate your understanding of customer needs. Prepare examples from your past experiences where you've successfully engaged with clients and influenced their decisions.
✨Showcase Your Communication Skills
As you'll be interacting with various stakeholders, it's crucial to highlight your communication skills. Practice articulating complex technical concepts in simple terms. This will help you connect with both technical administrators and executive leadership during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-world challenges. Think through potential situations you might face as a Solution Consultant and prepare structured responses that showcase your problem-solving abilities and strategic thinking.
