At a Glance
- Tasks: Lead high-impact customer engagements and guide enterprise clients in adopting Atlassian's Strategy Collection.
- Company: Join Atlassian, a distributed-first company with a focus on innovation and collaboration.
- Benefits: Flexible remote work options, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on customer success and measurable outcomes.
- Why this job: Make a real impact by helping enterprises connect strategy to execution with cutting-edge tools.
- Qualifications: Experience in customer engagement, solution design, and a strong understanding of business operations.
The predicted salary is between 70000 - 90000 £ per year.
Atlassian can hire people in any country where we have a legal entity.
Assuming you have eligible working rights and a time zone overlap with your team, you can choose to work remotely or in an office.
Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
What you'll do In this role, you’ll be part of the Customer Success Architect organization within Sales and Success, focusing on Atlassian’s
Strategy
Collection: Jira Align, Talent, Focus, and Rovo.
As a Senior Customer Success Architect for Strategy Collection, you’ll lead high-impact, time-bound customer engagements that help enterprise customers connect strategy to execution, align people and investments to priorities, and operationalize executive visibility across their portfolio.
You’ll work with senior customer stakeholders across strategy, transformation, PMO, operations, and platform teams to turn Strategy Collection from a purchased set of products into an adopted operating model.
This includes guiding customers through discovery, solution design, rollout planning, governance design, and value realization across Jira Align, Focus, Talent, and Rovo.
This is not a people manager role.
You will lead through domain expertise, customer architecture leadership, and playbook ownership.
Atlassian Customer Success Architects are senior post-sales practitioners who combine technical depth, business acumen, and change leadership to help customers adopt complex solution areas and achieve measurable outcomes.
You’ll partner closely with
Senior Solution Architect in London employer: Atlassian
Atlassian is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the United Kingdom. Employees benefit from comprehensive health and wellbeing resources, alongside unique perks that promote a balanced lifestyle. With a strong focus on professional growth and the opportunity to lead transformative AI initiatives, Atlassian empowers its team members to make a meaningful impact while advancing their careers.
