At a Glance
- Tasks: Engage with customers to showcase Atlassian's software solutions and drive value-based sales.
- Company: Join a dynamic team at Atlassian, where collaboration and innovation thrive.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Embrace a culture of learning, feedback, and continuous growth.
- Why this job: Be part of a mission to unleash the potential of every team globally.
- Qualifications: 2+ years in pre-sales, strong communication skills, and a customer-centric mindset.
The predicted salary is between 50000 - 65000 £ per year.
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. What makes us unique is our belief in our value of 'play as a team'. We support one another, celebrate our wins together, and share knowledge. Our employees work with Atlassian, not for Atlassian.
Responsibilities include:
- Partnering with direct sales, partners, and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory.
- Participating in customer discovery to understand the customer's current state, what business problems they want to solve, and mapping back to the Atlassian products, platforms, and solutions that will get them where they want to be.
- Probing for and identifying additional opportunities for cross-product/solution expansion.
- Investigating, discovering, and assessing client pain points.
- Being a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working.
- Having a broad understanding of full Atlassian product and solution offerings and painting a compelling story of how they work together to unlock the power of teams.
- Leading compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio.
- Understanding, leading, and guiding the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision.
- Proactively forging strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together.
- Understanding, tracking, and documenting product feedback and competitive intelligence from customers and advocating for the development internally by documenting and sharing with product management.
- Continuously learning, developing, and refining your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress.
We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organisation. On paper, you have 2+ years of experience interacting with customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You’ve got a customer-centric mindset with a proven track record in building executive relationships with customers and rallying the internal teams to collaborate across the company to meet our customers' needs.
You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful.
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with the local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian: At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Don’t see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
Remote Pre-Sales Engineer, Mid-Market in London employer: Atlassian
At Atlassian, we pride ourselves on fostering a flexible and inclusive work environment that empowers our employees to thrive both personally and professionally. With a strong emphasis on teamwork and collaboration, we offer extensive growth opportunities, health and wellbeing resources, and the chance to engage with local communities through paid volunteer days. Our unique culture encourages continuous learning and innovation, making us an exceptional employer for those seeking meaningful and rewarding careers in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Pre-Sales Engineer, Mid-Market in London
✨Tip Number 1
Network like a pro! Reach out to current or former Atlassian employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make all the difference!
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. You’ll want to share compelling examples of how you've solved customer problems in the past. Make it relatable and show how you can bring that magic to Atlassian!
✨Tip Number 3
Don’t just focus on the technical stuff; show off your soft skills too! Atlassian values teamwork and collaboration, so be ready to discuss how you’ve worked with others to achieve success. It’s all about that 'play as a team' vibe!
✨Tip Number 4
Finally, keep an eye on our website for any updates or new roles. Applying directly through our site not only shows your interest but also keeps you in the loop about what we’re looking for. Let’s get you on board!
We think you need these skills to ace Remote Pre-Sales Engineer, Mid-Market in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pre-Sales Engineer role. Highlight your experience with customer interactions and how you've solved complex business problems in the past. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and internal teams, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to showcase your ability to articulate ideas effectively.
Be a Problem Solver:We love creative problem solvers! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your thought process and how you approach complex situations, which is key for this position.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you're at it.
How to prepare for a job interview at Atlassian
✨Know Your Atlassian Stuff
Before the interview, dive deep into Atlassian's products and solutions. Understand how they work together to solve customer problems. Being able to articulate the value of these tools will show that you're not just familiar with the software, but that you can genuinely help customers see its potential.
✨Master the Art of Storytelling
Prepare to share compelling stories about how you've solved complex business problems in the past. Use specific examples that highlight your problem-solving skills and ability to build relationships with customers. This will demonstrate your customer-centric mindset and your knack for creating value-based solutions.
✨Practice Your Presentation Skills
Since you'll be leading demonstrations, practice presenting both standard and customised demos. Tailor your approach to different audiences, whether they're technical or executive-level. This will help you feel more confident and adaptable during the interview, showcasing your strong presentation skills.
✨Show Your Team Spirit
At Atlassian, collaboration is key. Be ready to discuss how you've worked with cross-functional teams in the past. Highlight your ability to forge strong partnerships and communicate effectively with various stakeholders. This will reflect your alignment with their 'play as a team' value.
