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For Companies At a Glance
- Tasks: Lead cloud migrations for major clients and guide them through technical challenges.
- Company: Join Atlassian, a leader in team collaboration software with a flexible work culture.
- Benefits: Enjoy health perks, paid volunteer days, and a supportive community environment.
- Why this job: Make a real impact by transforming how businesses operate in the cloud.
- Qualifications: 10+ years in tech delivery roles with strong leadership and negotiation skills.
- Other info: Be part of a diverse team that values every voice and perspective.
The predicted salary is between 54000 - 84000 Ā£ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Overview
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
The Principal Enterprise Delivery Manager is responsible for ushering Atlassian's largest, most complex customers through their transition into the cloud. As the primary stakeholder, you will act as a reliable strategic advisor and technical consultant to senior customer decisionāmakers, while also leading the delivery and governance of largeāscale Cloud migrations.
You bring both business acumen and technical fluency. You will work closely with customer stakeholders and crossāfunctional teams including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering to help navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning.
This role is ideal for someone who thrives at the intersection of strategy, data, and execution ā whether you come from delivery management, DevOps, QA/testing, or engineering. It requires proven expertise in developing and influencing customer cloud strategies and enabling technical adoption of cloud features, including AI. You understand how data moves, systems integrate, and migrations succeed (or fail). You will identify potential challenges and implement effective solutions that guide toward positive outcomes and ultimately lead Atlassian's most strategic customers to Cloud.
- Migration Strategy: Lead endātoāend cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes.
- Risk Management: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQLābased analysis, app remediations, automation deltas, workflow redesign).
- Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments ā explaining how they translate to Cloud and what requires refactor or replacement.
- Trusted Advisor: Act as a trusted advisor to senior leadership and other technical executives, guiding decisionāmaking through dataābacked insights.
- Delivery Excellence: Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams ā from discovery to UAT completion and goālive.
- Drive Accountability: Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing.
- Stakeholder Management: Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives.
- Escalation Management: Act as the escalation point for customers to drive urgency on critical blockers during migrations.
- Team Leadership: Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development. Model a consultative, dataādriven mindset expected of Atlassian's delivery leaders.
- Industry Insight: Stay ahead of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges.
Qualifications
- Extensive experience working in or around software delivery ā roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus.
- Proven track record leading data migration, systems integrations, or platform transformations.
- Knowledge of APIs, automations, and integration patterns, including how they translate between onāprem and cloud.
- Strong understanding of the software development lifecycle (SDLC) ā able to connect process, tooling, and delivery outcomes.
- Strong ability to influence customer decisionāmaking through expertise in delivery knowledge and value discussions.
- Skilled in negotiating effectively with seniorālevel decisionāmakers and Cāsuite executives.
- Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement.
- Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers.
- Bachelor's or advanced degree in engineering, computer science, or equivalent professional experience.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
Principal Enterprise Delivery Manager, Migrations in London employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Principal Enterprise Delivery Manager, Migrations in London
āØTip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes itās not just what you know, but who you know that can help you land that dream job.
āØTip Number 2
Prepare for interviews by researching the company and its culture. We should be ready to discuss how our skills align with their needs. Tailor your responses to show how you can add value to their team!
āØTip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We can refine our answers and get comfortable discussing our experiences and achievements.
āØTip Number 4
Donāt forget to follow up after interviews! A simple thank-you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, itās a great chance to reiterate why weāre the right fit!
We think you need these skills to ace Principal Enterprise Delivery Manager, Migrations in London
Some tips for your application š«”
Tailor Your Application: Make sure to customise your CV and cover letter for the Principal Enterprise Delivery Manager role. Highlight your experience with cloud migrations and how you've influenced customer strategies in the past. We want to see how you fit into our vision!
Showcase Your Technical Skills: Donāt shy away from detailing your technical expertise, especially around APIs, automation, and integration patterns. We love candidates who can bridge the gap between technical and business needs, so let us know how you've done this before!
Be a Storyteller: Use your application to tell a story about your career journey. Share specific examples of challenges you've faced in delivery management and how you overcame them. This helps us understand your problem-solving skills and leadership style.
Apply Through Our Website: We encourage you to apply directly through our website. Itās the best way to ensure your application gets the attention it deserves. Plus, youāll find all the details about the role and our culture there!
How to prepare for a job interview at Atlassian
āØKnow Your Cloud Migration Inside Out
Make sure you understand the ins and outs of cloud migrations, especially in relation to Atlassian's products. Brush up on your knowledge of APIs, automation, and integration patterns, as these will be crucial in demonstrating your technical fluency during the interview.
āØShowcase Your Strategic Thinking
Prepare examples that highlight your ability to align technical execution with business outcomes. Think about past experiences where you successfully influenced customer decision-making or navigated complex project challenges, and be ready to discuss them in detail.
āØDemonstrate Leadership Skills
As a Principal Enterprise Delivery Manager, you'll need to lead teams effectively. Be prepared to talk about your leadership style, how you've mentored others, and how you drive accountability within your team. Share specific instances where your leadership made a difference in project outcomes.
āØEngage with Stakeholders
Communication is key! Prepare to discuss how you've managed stakeholder relationships in the past. Highlight your experience in leading project communications and steering committees, and be ready to explain how you ensure transparency and advocate for your teamās objectives.
