ITSM Solution Consultant – Enterprise SaaS in London
ITSM Solution Consultant – Enterprise SaaS

ITSM Solution Consultant – Enterprise SaaS in London

London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Collaborate with clients to solve business challenges using Atlassian products.
  • Company: Global tech company with a focus on innovation and client success.
  • Benefits: Competitive salary, travel opportunities, and professional development.
  • Why this job: Make a real impact by helping businesses thrive with cutting-edge SaaS solutions.
  • Qualifications: 4-6 years in SaaS and strong customer-facing skills required.
  • Other info: Exciting role with potential for travel and career advancement.

The predicted salary is between 42000 - 84000 £ per year.

A global technology company seeks a Solution Consultant focusing on ITSM to join their Advisory Services team in the UK. This role involves collaborating with clients to address business challenges through Atlassian products, delivering technical guidance, and facilitating product expansion.

The ideal candidate has:

  • 4-6 years in SaaS
  • Customer-facing experience
  • Fluency in English, with a second language preferred

This position requires up to 30% travel for client engagement.

ITSM Solution Consultant – Enterprise SaaS in London employer: Atlassian

As a leading global technology company, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and the chance to work with cutting-edge technologies in a vibrant UK location. Join us to make a meaningful impact while enjoying a supportive environment that values your growth and contributions.
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Contact Detail:

Atlassian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ITSM Solution Consultant – Enterprise SaaS in London

Tip Number 1

Network like a pro! Reach out to your connections in the tech industry, especially those who work with ITSM or SaaS. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Showcase your skills! Prepare a portfolio or case studies that highlight your experience with Atlassian products and how you've solved business challenges in the past. This will make you stand out during interviews.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your customer-facing experiences and technical guidance skills.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed by hiring managers.

We think you need these skills to ace ITSM Solution Consultant – Enterprise SaaS in London

ITSM
Atlassian Products
SaaS
Customer-Facing Experience
Technical Guidance
Product Expansion
Fluency in English
Second Language Proficiency
Client Engagement
Collaboration Skills
Problem-Solving Skills
Adaptability
Travel Readiness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in SaaS and customer-facing roles. We want to see how your skills align with the ITSM solutions we offer, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ITSM and how you can help our clients tackle their challenges using Atlassian products. Keep it engaging and personal!

Showcase Your Language Skills: If you speak a second language, let us know! It’s a great asset for this role, especially since we work with clients from diverse backgrounds. Mention any relevant experiences where you’ve used your language skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Atlassian

Know Your Atlassian Products

Make sure you’re well-versed in the Atlassian suite, especially how it relates to ITSM. Brush up on the latest features and updates, and be ready to discuss how these tools can solve specific business challenges.

Showcase Your Customer-Facing Experience

Prepare examples from your past roles where you successfully engaged with clients. Highlight how you identified their needs and provided tailored solutions, as this will demonstrate your ability to collaborate effectively.

Demonstrate Technical Proficiency

Be ready to discuss technical aspects of SaaS and how they apply to ITSM. You might be asked to solve a hypothetical problem or explain a complex concept, so practice articulating your thoughts clearly and confidently.

Prepare for Travel Discussions

Since the role involves up to 30% travel, think about your flexibility and willingness to engage with clients on-site. Be prepared to discuss how you manage your time and responsibilities while travelling.

ITSM Solution Consultant – Enterprise SaaS in London
Atlassian
Location: London
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  • ITSM Solution Consultant – Enterprise SaaS in London

    London
    Full-Time
    42000 - 84000 £ / year (est.)
  • A

    Atlassian

    1001-5000
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