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- Tasks: Collaborate with customers to solve business challenges and create technical solutions.
- Company: Leading software company focused on innovative ITSM solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping businesses thrive with cutting-edge ITSM solutions.
- Qualifications: 4-6 years of SaaS experience and strong customer-facing skills required.
- Other info: Exciting role with travel opportunities and a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading software company is seeking a Solution Consultant in the UK. This role emphasizes ITSM expertise while collaborating with customers to solve business challenges.
Candidates should have:
- 4-6 years of SaaS experience
- 2+ years in customer-facing roles
Proficiency in English is essential, and fluency in other languages is a plus. The position involves creating technical solution content and promoting product expansion, with some travel commitments.
ITSM Solution Consultant — Advisory Services (Remote) employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Solution Consultant — Advisory Services (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals that might just land you that dream job.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies showcasing your past successes in SaaS and customer-facing roles. This will help you stand out during interviews and demonstrate your problem-solving skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating how your experience aligns with the role of an ITSM Solution Consultant.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining us. Plus, it gives you a better chance to showcase your enthusiasm for the role.
We think you need these skills to ace ITSM Solution Consultant — Advisory Services (Remote)
Some tips for your application 🫡
Show Off Your ITSM Skills: Make sure to highlight your ITSM expertise in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your relevant projects and achievements!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in an ITSM Solution Consultant.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured content that makes it easy for us to see your qualifications and understand your thought process.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Atlassian
✨Know Your ITSM Inside Out
Make sure you brush up on your IT Service Management (ITSM) knowledge. Be ready to discuss specific frameworks and methodologies you've used in past roles. This will show that you’re not just familiar with the concepts but can apply them effectively.
✨Showcase Your Customer-Facing Experience
Since this role involves a lot of interaction with clients, prepare examples from your previous jobs where you successfully solved customer challenges. Highlight your communication skills and how you’ve built relationships with clients to drive solutions.
✨Prepare for Technical Content Creation
As part of the job, you'll need to create technical solution content. Think about past projects where you’ve had to document processes or create guides. Be ready to discuss your approach to making complex information accessible and engaging.
✨Be Ready for Travel Discussions
With some travel commitments involved, be prepared to talk about your flexibility and willingness to travel. If you have experience working remotely while managing travel, share those insights to demonstrate your adaptability.
