At a Glance
- Tasks: Drive revenue growth and manage high-value customer accounts across Southern Europe.
- Company: Atlassian empowers teams globally with innovative software solutions for collaboration and productivity.
- Benefits: Enjoy flexible work options, health resources, paid volunteer days, and more perks.
- Why this job: Join a dynamic team focused on growth, collaboration, and making a real impact in the tech industry.
- Qualifications: 5+ years in account management or sales, fluent in Italian and/or Spanish preferred.
- Other info: Remote work is supported, and interviews are conducted virtually.
The predicted salary is between 28800 - 48000 ยฃ per year.
Enterprise Account Manager (Southern Europe)
Join to apply for the Enterprise Account Manager (Southern Europe) role at Atlassian
Enterprise Account Manager (Southern Europe)
Join to apply for the Enterprise Account Manager (Southern Europe) role at Atlassian
Working at Atlassian
Atlassians can choose where they work โ whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Overview
Working at Atlassian
Atlassians can choose where they work โ whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
The Team
Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassianโs full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.
You will report to the Manager of Enterprise Account Management for France, UK/I and Southern Europe.
More About You
We are looking for team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high value activities amongst competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience in owning sales engagements end-to-end.
The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian\’s full suite of products and services. You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success. We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model.
What You Will Do
- You will accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach
- Develop Senior and Executive relationships over video conferences as well as in-person
- Manage high-value renewals & expansion across a sizable product portfolio
- Ownership of growth opportunity management and sales cycles end-to-end
- Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis
- You will increase customer awareness of Atlassian\’s product portfolio to discover cross-sell and up-sell opportunities
- Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners
- Forecasting accountability for your owned book of business
Your Background
- 5+ years experience in account management, inside sales, customer success or other relevant business areas
- Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
- Ability to speak Italian and/or Spanish fluently
- Proven track record of meeting or exceeding performance goals
- Experience selling Enterprise SaaS products across a global account footprint
- Experience managing high-revenue customer engagements with Enterprise-level customers
- Experience managing complex, end-to-end sales cycles is preferred
- Experience managing through change and transformations
It\’s Great, But Not Required, If You Have
- Experience working with Channel Partners & GSIs to retain and grow customer accounts
- Experience using Salesforce, Clari and Tableau
- Experience analyzing data to support identifying opportunity and projecting growth trajectories
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we\’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Software Development
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Enterprise Account Manager (Southern Europe) employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Enterprise Account Manager (Southern Europe)
โจTip Number 1
Familiarise yourself with Atlassian's product portfolio. Understanding their offerings will not only help you in interviews but also allow you to discuss how you can leverage these products for customer success.
โจTip Number 2
Network with current or former Atlassian employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
โจTip Number 3
Prepare to discuss your experience with managing complex sales cycles. Be ready to share specific examples of how you've driven revenue growth and built relationships with enterprise-level customers.
โจTip Number 4
Brush up on your language skills, especially if you speak Italian or Spanish. Being able to communicate effectively in these languages can set you apart from other candidates and is a valuable asset for this role.
We think you need these skills to ace Enterprise Account Manager (Southern Europe)
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly with Enterprise SaaS products. Emphasise your track record of meeting revenue targets and managing complex sales cycles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to build relationships and drive revenue growth, especially in Southern Europe.
Showcase Language Skills: If you speak Italian or Spanish, make sure to highlight this prominently in your application. This is a key requirement for the role and can set you apart from other candidates.
Demonstrate Cultural Awareness: Given the diverse nature of the role, include examples of how you've successfully engaged with clients from various cultures. This will show your adaptability and ability to build rapport across different regions.
How to prepare for a job interview at Atlassian
โจResearch Atlassian's Values
Before your interview, take some time to understand Atlassian's core values. This will help you align your answers with their culture and demonstrate that you're a good fit for the team.
โจPrepare for Scenario-Based Questions
Expect questions that assess how you've handled complex sales cycles or account management challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
โจShowcase Your Language Skills
If you speak Italian or Spanish, make sure to highlight this during the interview. Being multilingual can be a significant advantage in managing accounts across Southern Europe.
โจDemonstrate Your Adaptability
Given the dynamic nature of account management, be prepared to discuss how you've successfully navigated change in previous roles. Share specific examples that showcase your resilience and ability to prioritise effectively.