Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer success and manage technical accounts for midmarket clients.
- Company: Leading tech company focused on engineering transformation.
- Benefits: Hybrid working, personal and family support benefits.
- Why this job: Make a real difference in customer journeys and drive innovation.
- Qualifications: Strong background in customer success and technical account management.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading tech company is seeking a Customer Success Manager to partner with midmarket customers in the UK. The ideal candidate will drive engineering transformation using our platform, manage customer lifecycles, and coordinate support teams. This role requires a strong background in customer success and the ability to manage technical accounts effectively. The company offers a variety of benefits designed to support personal and family needs in a hybrid working environment.
Strategic Csm in England employer: Atlassian
Contact Detail:
Atlassian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Csm in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company's platform and recent projects. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice common interview questions related to customer success and technical account management. Let’s nail those responses so we can confidently showcase our skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Strategic Csm in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight your background in customer success and any experience managing technical accounts, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can drive engineering transformation for our midmarket customers in the UK.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Quantify your successes where possible, like how you improved customer satisfaction or drove engagement, to give us a clear picture of your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Atlassian
✨Know Your Customer Success Basics
Make sure you brush up on the fundamentals of customer success management. Understand how to drive engineering transformation and manage customer lifecycles effectively. Be ready to share examples from your past experiences that highlight your skills in these areas.
✨Research the Company and Its Platform
Dive deep into the tech company’s platform and understand its features and benefits. Familiarise yourself with how it can help midmarket customers. This knowledge will not only impress your interviewers but also allow you to discuss how you can leverage the platform to enhance customer success.
✨Prepare for Technical Questions
Since this role involves managing technical accounts, expect some technical questions during the interview. Brush up on relevant technical concepts and be prepared to explain how you would address common challenges faced by customers using the platform.
✨Showcase Your Team Coordination Skills
Highlight your experience in coordinating support teams. Be ready to discuss specific instances where you successfully collaborated with different teams to resolve customer issues or improve service delivery. This will demonstrate your ability to work effectively in a hybrid environment.
