At a Glance
- Tasks: Drive revenue growth by managing strategic accounts and expanding customer relationships.
- Company: Join Atlassian, a leader in team collaboration software with a global impact.
- Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
- Other info: Work remotely or in-office, with a focus on personal and professional growth.
- Why this job: Make a real difference by helping top companies solve complex challenges.
- Qualifications: 7+ years in account management with experience in Enterprise SaaS sales.
The predicted salary is between 70000 - 90000 £ per year.
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed‑first company.
The Team Atlassian is continuing to lead investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.
We believe in the Atlassian values and want to use them as our compass in always refining and optimizing our go‑to‑market model. Our Account Management team is comprised of proactive and empathic account managers that own retention and accelerate expansion of Atlassian's core products and services, contributing to the transformation of our largest Enterprise customers worldwide.
You will increase revenue across Atlassian's full solution portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross‑sell opportunities throughout the customer lifecycle. You will partner with our Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross‑functional partnership with Sales support teams. You will report into the Manager, Strategic Account Management DACH & France.
More about you: We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. Also, you need to be experienced in balancing multiple sales opportunities concurrently. You show excellence in discovery with the ability to engage with curiosity to identify opportunities for expansion. You have a Don’t f* the customer mentality advocating for the customer’s interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy. You have over 7 years of relevant experience with achieving revenue targets and accelerating expansion within your owned book of business.
What You Will Do: You will accelerate revenue growth by using existing customer footprints to maximize expansion through a top‑down, solution‑oriented approach. Develop Senior and Executive relationships over video conferences and in‑person. Manage high‑value renewals & expansion across a sizable solution & product portfolio. Oversee growth opportunity management and sales cycles end‑to‑end. Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis. You will increase customer awareness of Atlassian's solution portfolio to discover cross‑sell and upsell opportunities. Maintain an understanding of solution & product updates and new offerings and articulate those improvements to customers and our solution partners. Forecast accountability for your owned book of business. Identify pockets of risk in your Customer's portfolio and assess solutions to reduce issues before they impact customer satisfaction. Manage up internally to provide awareness and advocacy of customer needs. Influence cross‑functional partners toward mutually beneficial outcomes.
Your background: 7+ years experience in account management, inside sales, customer success or other relevant business areas. 4+ years of experience selling Enterprise SaaS products across a global account footprint. Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures. Experience meeting or exceeding performance goals. Experience managing high‑revenue customer engagements with Enterprise‑level customers. Experience managing complex, end‑to‑end sales cycles. Experience working with Channel Partners & GSIs to retain and grow customer accounts. Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios. Experience using Salesforce, Clari and Tableau. Experience analyzing data to support identifying opportunity and projecting growth trajectories. Speak German fluently and have experience working with the DACH market.
Benefits & Perks: Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
At Atlassian, we follow consistent hiring practices and set base pay within a range based on skills, knowledge, and experience. This role may also be eligible for benefits, bonuses, commissions, and equity.
About Atlassian: At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.
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Account Manager, Strategic - DACH employer: Atlassian
At Atlassian, we pride ourselves on being a flexible and inclusive employer, offering our Account Managers the freedom to choose their work environment—be it in the office, from home, or a hybrid model. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through extensive training opportunities and a focus on personal development. With a strong emphasis on well-being and community engagement, Atlassian not only supports your professional journey but also values your contributions to making a positive impact in the world.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Strategic - DACH
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager, Strategic - DACH at Atlassian, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Atlassian. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager, Strategic - DACH. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager, Strategic - DACH
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Atlassian:When writing your cover letter, make sure to tailor your message specifically for Atlassian. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Atlassian
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Atlassian that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Atlassian that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Atlassian’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
