Senior Solutions Engineer

Senior Solutions Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical engagements and build relationships with major clients in South East Asia.
  • Company: Join Atlassian, a global leader in team collaboration software.
  • Benefits: Enjoy health resources, paid volunteer days, and flexible work options.
  • Why this job: Make a real impact by helping teams unleash their potential with innovative solutions.
  • Qualifications: 10+ years in enterprise sales, strong technical skills, and customer empathy.
  • Other info: Work remotely or in-office, with a focus on lifelong learning and career growth.

The predicted salary is between 36000 - 60000 £ per year.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a passionate Solutions Engineer to join our dynamic APAC Solutions Engineering team, focusing on our largest South East Asian customers. We are dedicated to being a trusted advisor to our major clients, helping them achieve their full potential with Atlassian. If you’re ready to be part of a team that plays a crucial role in the broader GTM strategy, apply today and connect with our friendly Recruitment team.

What You’ll Do

  • Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
  • Advocate for Atlassian: Understand and position our solutions in the context of customer goals, highlighting our technical differentiators.
  • Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
  • Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
  • Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve our revenue goals.

Your Background

  • Experience with an Enterprise sales cycle, understanding deal dynamics and value selling.
  • Extensive experience in working with Enterprise Customers in a pre-sales, consulting or customer-facing capacity (generally 10+ years of experience).
  • Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
  • Technically minded or experienced in working with technology.
  • Comfortable in a multi-functional context, engaging with executives or technical audiences.
  • Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
  • Experience working with Singaporean and South East Asian customers.
  • Proficiency in English and a South East Asian language is required to effectively engage with regional customers.
  • Knowledge of how software is defined, built, and deployed.
  • Prior use of Atlassian products is a plus.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Senior Solutions Engineer employer: ATLASSIAN PTE. LTD.

At Atlassian, we pride ourselves on being a flexible and inclusive employer, offering our employees the freedom to choose their work environment—be it in the office, at home, or a blend of both. Our commitment to employee wellbeing is reflected in our extensive benefits package, which includes health resources, paid volunteer days, and opportunities for continuous learning and professional growth. Join us in Singapore, where you can make a meaningful impact as a Senior Solutions Engineer while collaborating with a diverse team dedicated to unleashing the potential of every team.
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Contact Detail:

ATLASSIAN PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Solutions Engineer

✨Tip Number 1

Get to know Atlassian's products inside out! Familiarise yourself with their features and how they solve customer pain points. This will help you speak confidently during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Network like a pro! Connect with current or former Atlassian employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. A personal connection can really make a difference!

✨Tip Number 3

Practice your empathy skills! Think about how you can relate to customer challenges and articulate solutions. During interviews, share examples of how you've successfully navigated similar situations in the past.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Atlassian team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Senior Solutions Engineer

Technical Leadership
Pre-sales Engagement
Customer Relationship Management
Empathy
Lifelong Learning
Business Outcome Management
Enterprise Sales Cycle Understanding
Value Selling
Collaboration
Scaled Agile
ITSM
DevOps
Technical Mindset
Software Development Knowledge
Proficiency in English and a South East Asian Language

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Solutions Engineer role. Highlight your experience with enterprise sales cycles and how you've successfully engaged with technical teams in the past. We want to see how you can be a trusted advisor to our clients!

Showcase Your Technical Skills: Since this role is all about being technically minded, don’t shy away from showcasing your tech skills. Mention any relevant tools or technologies you've worked with, especially if they relate to Atlassian products. We love seeing candidates who are passionate about technology!

Emphasise Empathy: In your application, share examples of how you've empathised with customers to understand their pain points. This is key for us at Atlassian, as we believe in building strong relationships with our clients. Show us how you can connect on a personal level!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there. Let’s get started on this journey together!

How to prepare for a job interview at ATLASSIAN PTE. LTD.

✨Know Your Stuff

Make sure you have a solid understanding of Atlassian's products and how they fit into the solutions you're discussing. Brush up on the technical aspects and be ready to explain how these can solve customer pain points.

✨Empathy is Key

During the interview, practice active listening and show genuine interest in understanding the challenges faced by customers. This will demonstrate your ability to empathise and position yourself as a trusted advisor.

✨Showcase Your Experience

Be prepared to share specific examples from your past roles that highlight your experience with enterprise sales cycles and working with technical teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Cultural Fit Matters

Atlassian values diversity and inclusion, so be sure to convey how your personal values align with their culture. Share experiences that reflect your adaptability and willingness to collaborate in a distributed-first environment.

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