At a Glance
- Tasks: Supervise housekeeping, ensuring high standards and a great guest experience.
- Company: Join the friendly team at Holiday Inn Express Newcastle Gateshead.
- Benefits: Enjoy discounted hotel stays, food, and health perks.
- Other info: Flexible rota allows you to balance work and life.
- Why this job: Make a real impact in hospitality while developing your skills.
- Qualifications: No prior experience needed; just a passion for teamwork and quality.
The predicted salary is between 14.1 - 14.1 £ per hour.
Hours: 30 hours across 5 days per week
Salary: £14.10 per hour
Atlas Hotels is hiring a Housekeeping Supervisor right now at the Holiday Inn Express Newcastle Gateshead. Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits include:
- Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
- A bonus cash payment every year from 2 years' of service as a ‘thank you’ for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto-enrolment pension scheme through The People's Pension
- Employee referral programme paying out £250 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
So what does a Housekeeping Supervisor do?
- Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
- Monitor and supervise the work of Housekeeping Assistants as and when required, in absence of the Head Housekeeper.
- Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes.
- Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality.
- Be an active and effective team member, working together to achieve hotel goals.
- Monitoring any issues with rooms to other members of the team (eg Maintenance) as soon as possible.
- Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management.
- Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team.
- Effectively manage complaints using our ‘service recovery’ principles.
So why not? Click ‘apply’ now to become our Housekeeping Supervisor and enter into a World of Opportunity!
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR to discuss any access or information requirements, or workplace adjustments that may support you.
Housekeeping Supervisor employer: atlashotels
Atlas Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and growth. Located in the heart of London Chingford, our Hotel Manager role not only provides competitive benefits such as discounts and performance-related bonuses but also fosters a supportive environment where team members can thrive and develop their skills while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at atlashotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at atlashotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at atlashotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at atlashotels get a sense of who you are beyond your experience!
How to prepare for a job interview at atlashotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at atlashotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
