IT Project & Service Transition Manager
IT Project & Service Transition Manager

IT Project & Service Transition Manager

Slough Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage IT projects and ensure smooth transitions into live operations.
  • Company: Join AtlasEdge, a fast-growing data centre provider in Europe, backed by industry leaders.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of an innovative team shaping the future of digital infrastructure.
  • Qualifications: IT or Project Management qualifications and experience in delivering IT projects required.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants.

The predicted salary is between 48000 - 72000 £ per year.

ABOUT US: At AtlasEdge our ambition is to become Europe’s leading data centre provider. We will achieve this by powering growth, delivering outstanding service and securing world-class customers. Established in 2021, we are already one of the continent’s fastest growing data centre operators, serving more than 800 customers across 24 data centres connected to more than 80 on-net carriers. With our expanding reach, we are disrupting the industry by providing seamless, localised and ultra-low latency digital infrastructure. Our focus is on developing emerging European markets and serving customers who are demanding more data to shape their technology and network infrastructure.

AtlasEdge is a joint venture between Liberty Global and DigitalBridge. Liberty Global, owner of VMO2, is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure. DigitalBridge manages the world’s largest digital infrastructure fund, with more than $80 billion invested in digital infrastructure around the world.

JOB PURPOSE: Working within the IT Department for the Senior Director, IT & Business Systems you will be responsible for project managing multiple IT related projects and transitioning projects into live operations.

KEY ACCOUNTABILITIES:

  • Project Delivery: Devise and manage technical project plan for allocated projects. Provide technical project management for those projects. Liaise with all project resources, internal and external, for delivery of the project and tracking of activities. Work with vendors and internal stakeholders to deliver the projects. Involve IT Operations and IT Service Transition Team at relevant time on the project to ensure a smooth transition to live operation. Report on Project progress to peers and management. Run ad-hoc IT Projects to implement new software and systems.
  • Service Transition: Design and implement the Service Management / ITIL processes related to Service Transition that are to be used in the AtlasEdge IT Service Organisation. Work with vendors and internal stakeholders to implement and improve these processes into the ITSM platform. Ensure that new services transition into production smoothly and can be operated in a way that is consistent with agreed service levels and agreed operational costs. Manage the quality and implementation of changes to production services, through release management methodologies and governance of change control. Manage risks related to new, changed or retired services. Ensure the service change creates expected business value. Liaise with internal Project Managers to gather information to be able to support the services in live operation and hand this over to the IT support teams.

KNOWLEDGE & EXPERIENCE:

  • PREFERRED EDUCATION/QUALIFICATIONS: IT or Project Management qualifications. Demonstrable experience delivering IT projects to a high standard. ITIL Foundation Certificate or ITIL experience.
  • SKILLS & ABILITIES: Essential: Experience working in an IT Service Organisation. Experience designing and implementing service management processes. E.g. Service Design, Service Transition. Demonstrable experience planning and delivering IT projects. Experience of dealing with multiple vendors and stakeholders to deliver IT projects. Experience as a Project/Programme Manager. Experience as a Service Transition Manager. Highly Organised. Works under own direction. Desirable: Experience of ITIL / IT Operations. UK or NL Based. Second language preferred. Data Center experience.

Atlas Edge is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

IT Project & Service Transition Manager employer: AtlasEdge

At AtlasEdge, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and the chance to work on cutting-edge projects in the rapidly evolving data centre industry. Located in the heart of Europe, we provide a unique environment where you can make a meaningful impact while enjoying the benefits of a diverse and inclusive workplace.
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Contact Detail:

AtlasEdge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Project & Service Transition Manager

✨Tip Number 1

Familiarise yourself with ITIL processes, especially those related to Service Transition. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the data centre and IT service management sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn more about AtlasEdge's operations.

✨Tip Number 3

Research AtlasEdge’s recent projects and initiatives. Being knowledgeable about their current operations and future goals will allow you to tailor your discussions during interviews and show that you're genuinely interested in the company.

✨Tip Number 4

Prepare to discuss your experience with managing multiple stakeholders and vendors. Highlight specific examples where you've successfully navigated complex project environments, as this is crucial for the role.

We think you need these skills to ace IT Project & Service Transition Manager

Project Management
ITIL Foundation Certificate
Service Transition Management
Vendor Management
Stakeholder Engagement
Risk Management
Change Control Governance
Technical Project Planning
Service Design
Organisational Skills
Communication Skills
Problem-Solving Skills
Experience in IT Service Organisation
Data Centre Operations Knowledge
Ability to Work Independently

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in IT project management and service transition. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the role.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses your experience with ITIL processes and project delivery. Explain how your background aligns with AtlasEdge's goals and how you can contribute to their ambition of becoming Europe's leading data centre provider.

Showcase Relevant Experience: In your application, provide specific examples of past projects where you successfully managed transitions or implemented service management processes. Quantify your achievements to give a clearer picture of your impact.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an IT Project & Service Transition Manager.

How to prepare for a job interview at AtlasEdge

✨Understand the Company and Its Ambitions

Before your interview, take some time to research AtlasEdge and its goals. Familiarise yourself with their mission to become Europe's leading data centre provider and how they aim to achieve this. This will help you align your answers with their vision and demonstrate your genuine interest in the company.

✨Showcase Your Project Management Skills

Be prepared to discuss specific examples of IT projects you've managed in the past. Highlight your experience with project planning, vendor management, and service transition processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your contributions.

✨Familiarise Yourself with ITIL Practices

Since the role involves designing and implementing ITIL processes, brush up on your ITIL knowledge. Be ready to discuss how you've applied ITIL principles in previous roles, particularly in service transition and change management. This will show that you have the relevant expertise for the position.

✨Prepare Questions for Your Interviewers

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the company's current projects, challenges they face in service transition, or how they measure success in their IT department. This not only shows your interest but also helps you assess if the company is the right fit for you.

IT Project & Service Transition Manager
AtlasEdge
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  • IT Project & Service Transition Manager

    Slough
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-04-22

  • A

    AtlasEdge

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