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For Companies At a Glance
- Tasks: Manage IT projects and ensure smooth transitions to live operations.
- Company: Join AtlasEdge, a fast-growing data centre provider in Europe, backed by industry leaders.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an innovative team shaping the future of digital infrastructure.
- Qualifications: IT or Project Management qualifications and experience in delivering IT projects required.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 48000 - 72000 £ per year.
ABOUT US:
At AtlasEdge our ambition is to become Europe’s leading data centre provider. We will achieve this by powering growth, delivering outstanding service and securing world-class customers. Established in 2021, we are already one of the continent’s fastest growing data centre operators, serving more than 800 customers across 24 data centres connected to more than 80 on-net carriers. With our expanding reach, we are disrupting the industry by providing seamless, localised and ultra-low latency digital infrastructure. Our focus is on developing emerging European markets and serving customers who are demanding more data to shape their technology and network infrastructure. AtlasEdge is a joint venture between Liberty Global and DigitalBridge.
JOB PURPOSE:
Working within the IT Department for the Senior Director, IT & Business Systems you will be responsible for project managing multiple IT related projects and transitioning projects into live operations.
KEY ACCOUNTABILITIES:
- Project Delivery: Devise and manage technical project plan for allocated projects. Provide technical project management for those projects. Liaise with all project resources, internal and external, for delivery of the project and tracking of activities. Work with vendors and internal stakeholders to deliver the projects. Involve IT Operations and IT Service Transition Team at relevant time on the project to ensure a smooth transition to live operation. Report on Project progress to peers and management. Run ad-hoc IT Projects to implement new software and systems.
- Service Transition: Design and implement the Service Management / ITIL processes related to Service Transition that are to be used in the AtlasEdge IT Service Organisation. Work with vendors and internal stakeholders to implement and improve these processes into the ITSM platform. Ensure that new services transition into production smoothly and can be operated in a way that is consistent with agreed service levels and agreed operational costs. Manage the quality and implementation of changes to production services, through release management methodologies and governance of change control. Manage risks related to new, changed or retired services. Ensure the service change creates expected business value. Liaise with internal Project Managers to gather information to be able to support the services in live operation and hand this over to the IT support teams.
KNOWLEDGE & EXPERIENCE:
PREFERRED EDUCATION/QUALIFICATIONS: IT or Project Management qualifications. Demonstrable experience delivering IT projects to a high standard. ITIL Foundation Certificate or ITIL experience.
SKILLS & ABILITIES:
- Essential: Experience working in an IT Service Organisation. Experience designing and implementing service management processes. E.g. Service Design, Service Transition. Demonstrable experience planning and delivering IT projects. Experience of dealing with multiple vendors and stakeholders to deliver IT projects. Experience as a Project/Programme Manager. Experience as a Service Transition Manager. Highly Organised. Works under own direction.
- Desirable: Experience of ITIL / IT Operations. UK or NL Based. Second language preferred. Data Center experience.
Atlas Edge is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.
IT Project & Service Transition Manager employer: AtlasEdge
Contact Detail:
AtlasEdge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project & Service Transition Manager
✨Tip Number 1
Familiarise yourself with ITIL processes, especially those related to Service Transition. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the data centre and IT service management sectors. Attend relevant industry events or webinars to connect with potential colleagues and learn more about AtlasEdge's operations.
✨Tip Number 3
Prepare to discuss specific projects you've managed that align with the responsibilities of this role. Highlight your experience with vendor management and how you've successfully transitioned services into live operations.
✨Tip Number 4
Research AtlasEdge’s recent projects and initiatives. Being knowledgeable about their current operations and future goals will show your genuine interest in the company and how you can contribute to their success.
We think you need these skills to ace IT Project & Service Transition Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the IT Project & Service Transition Manager position. Make sure you understand the key accountabilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing IT projects and service transitions. Use specific examples that demonstrate your ability to deliver projects to a high standard and manage multiple stakeholders.
Showcase ITIL Knowledge: If you have an ITIL Foundation Certificate or relevant experience, make sure to mention it prominently. Discuss how you've applied ITIL processes in previous roles, particularly in service management and transition.
Tailor Your Application: Customise your CV and cover letter to reflect the language and requirements mentioned in the job description. Use keywords from the posting to ensure your application resonates with the hiring team at AtlasEdge.
How to prepare for a job interview at AtlasEdge
✨Understand the Company and Its Ambitions
Before your interview, take some time to research AtlasEdge and its goals. Familiarise yourself with their mission to become Europe's leading data centre provider and how they aim to achieve this. This knowledge will help you align your answers with their objectives and demonstrate your genuine interest in the company.
✨Showcase Your Project Management Skills
As an IT Project & Service Transition Manager, you'll need to highlight your experience in managing multiple IT projects. Prepare specific examples of past projects you've led, focusing on your role, the challenges faced, and the successful outcomes. This will illustrate your capability to handle the responsibilities outlined in the job description.
✨Familiarise Yourself with ITIL Processes
Since the role involves designing and implementing service management processes, it's crucial to have a solid understanding of ITIL principles. Brush up on your ITIL knowledge and be ready to discuss how you've applied these processes in previous roles, particularly in service transition and change management.
✨Prepare for Stakeholder Management Questions
Given the emphasis on liaising with vendors and internal stakeholders, be prepared to discuss your experience in managing relationships with various parties. Think of examples where you successfully navigated complex stakeholder dynamics to deliver a project, as this will showcase your interpersonal skills and ability to collaborate effectively.
