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- Tasks: Coordinate client requests and manage subcontractor visits for high-quality service delivery.
- Company: Join Atlas Workplace Services, a top-10 FM leader with a people-first approach.
- Benefits: Enjoy a competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Be part of an Employee Ownership Trust, fostering collaboration and shared success.
- Why this job: Make a real impact in facilities management while developing your skills in a dynamic team.
- Qualifications: Experience in administration and strong organisational skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Location: Oxford
Salary: £32,000 per annum
Contract: Full‑time, 40 hours per week
About the role
Atlas Workplace Services are looking for an organised and proactive Account Coordinator to provide comprehensive administrative and coordination support across one of our FM contracts in Oxford. Working closely with Account, Operational, Scheduling and Supply Chain teams, this role plays a key part in ensuring the client receives a consistent, compliant and high‑quality service.
What you’ll be doing
- Coordinating client and internal requests, ensuring works are completed in line with SLAs
- Arranging and managing subcontractor reactive and PPM visits end‑to‑end
- Maintaining accurate CAFM records, including work logs, service history and audit trails
- Managing subcontractor compliance documentation, service sheets and PPM paperwork
- Reviewing service records and raising any follow‑on works with the correct priority and resource
- Supporting operational and scheduling teams to ensure effective delivery of all works
- Building strong working relationships with subcontractors and escalating issues where required
- Producing quotations and estimates using the CAFM system and managing approval workflows
- Managing chargeable minor works, purchase orders and goods receipts in line with governance
- Validating invoices, capturing costs accurately and supporting budgetary control
- Producing SLA, PPM and operational reports and attending client or operational meetings as required
- Supporting Health & Safety compliance and contributing positively to the FM team culture
What we’re looking for
- Experience in an FM, maintenance or contract administration environment
- Strong CAFM system knowledge and confidence managing data and documentation
- Excellent organisational skills with the ability to manage multiple priorities
- Clear, professional communication skills and a collaborative approach
- Comfortable working independently while supporting a wider account team
Minimum Qualifications, Certifications and Training required
- GCSEs in English and Maths (or equivalent)
Knowledge, Skills and Experience for this role
- Proven experience in an administrative role within an operational environment, with strong written and spoken English, good numeracy and a customer‑focused approach
- Confident IT skills, including Microsoft Office (Word and Excel), with strong telephone and communication skills
- Experience using Maximo or another CAFM system is desirable, but not essential as full training will be provided
- Willingness and aptitude to undertake further technical and business training, such as IOSH Managing Safely
About The Company
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Account Co-ordinator in Oxford employer: Atlas
Contact Detail:
Atlas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Co-ordinator in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry, especially those who work at Atlas or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Atlas Workplace Services. Understand their values and what makes them tick. This way, you can show how your skills align with their mission and culture during the chat.
✨Tip Number 3
Practice your communication skills! Since the role requires clear and professional communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts better when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Co-ordinator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Coordinator role. Highlight your experience in FM or contract administration, and don’t forget to showcase your organisational skills and any CAFM system knowledge you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that align with the job description and show us your enthusiasm for working at Atlas.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Atlas
✨Know Your CAFM Systems
Since the role requires strong CAFM system knowledge, make sure you brush up on any relevant systems like Maximo. Familiarise yourself with how these systems work and be ready to discuss your experience or willingness to learn during the interview.
✨Show Off Your Organisational Skills
The Account Coordinator position demands excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple priorities or coordinated complex tasks. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly and Professionally
As communication is key in this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions that showcase your professional communication style and collaborative approach.
✨Understand the Company Culture
Atlas Workplace Services values a supportive and inclusive environment. Research their company culture and think about how your personal values align with theirs. Be ready to discuss how you can contribute positively to their team culture during the interview.