Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver concierge-level support for luxury travel and lifestyle requests.
- Company: Join a high-growth fintech redefining lifestyle and payments.
- Benefits: Flexible remote work, competitive pay, and a culture that rewards innovation.
- Why this job: Be part of an elite team making a real impact on discerning clients' lives.
- Qualifications: Experience in luxury travel planning and exceptional communication skills.
- Other info: Enjoy flexible time off and the chance to work with top-tier hospitality brands.
The predicted salary is between 32 - 38 £ per hour.
Location: United Kingdom
Employment Type: Contract
Schedule Requirements (in GMT): Sunday-Wednesday: 5:00 AM - 3:00 PM GMT
About Atlas
Atlas is the concierge charge card built for those who expect more - unlocking access to world-class dining, luxury travel, and lifestyle experiences, while making spending seamless. Our members are discerning, high-spending individuals and companies who rely on Atlas for insider access, curated service, and unmatched reliability.
The Role
We are looking for a highly motivated and detail-oriented professional to join our Travel & Lifestyle Member Services team. This position centers on delivering concierge-level support for complex, high-value travel and lifestyle requests- spanning flights, hotels, villas, private charters, sporting events, concerts, and more. The right candidate will bring cultural fluency, global awareness, and impeccable taste to confidently support discerning, well-traveled members. This will be a contract position and remote.
What You’ll Do:
- Manage real-time end-to-end travel and lifestyle requests, including researching, booking, and coordinating:
- Luxury hotels, resorts, and private villas
- Flights and private aviation
- Event access, dining, and entertainment
- Ground transportation and logistics
What We’re Looking For:
- 2-4 years of experience in luxury travel planning, concierge services, or high-end lifestyle management, with a proven ability to exceed client expectations.
- Demonstrated expertise in designing and managing complex, personalized travel itineraries, including luxury accommodations, private aviation, and exclusive access experiences.
- Extensive knowledge of global destinations and familiarity with top-tier hotels, resorts, fine dining, private transportation, and high-profile events.
- Exceptional communication and relationship-building skills, with a client-first mindset and a natural ability to build trust with discerning clientele.
- Professionalism, discretion, and reliability—you handle sensitive client information with the utmost confidentiality.
- Strong organizational skills, with the ability to multitask, manage shifting priorities, and resolve logistical challenges quickly and efficiently.
- Flexibility to work varied hours, including evenings, weekends, and holidays, as client needs may span time zones and require real-time support.
Nice to have:
- Hands-on experience with GDS platforms (such as Sabre, Amadeus, or Apollo) for quoting, booking, and managing commercial air travel, including exchanges and complex ticketing scenarios.
- Proficiency with client service and workflow tools, including Zendesk, CRM platforms (e.g., Salesforce), and internal ticketing or case management systems.
- Established relationships—professional or personal—with top-tier hospitality brands such as Aman, Six Senses, Belmond, Rosewood, or similar, with the ability to leverage insider access, preferred rates, and VIP amenities.
Why Join Us
- Join a high-growth fintech redefining lifestyle and payments for the most discerning customers on the planet.
- Work with a small, elite team that’s built products like the iPhone and moves fast with a focus on performance and precision.
- Be part of a culture that rewards autonomy, encourages innovation, and treats its employees with the same level of care we provide our members.
- Operate in a culture that rewards results with real ownership and the chance to build things that materially impact our members' daily lives.
- Flexible Time Off.
- A remote work environment with flexibility when needed.
The salary range for this position is between £32 and £38 per hour. This range may vary depending on a variety of factors considered in compensation decisions, including but not limited to skills, experience, training, degrees, and certifications. This is a part-time, contract position.
Member Services Associate, Travel + Lifestyle - Overnight employer: Atlas
Contact Detail:
Atlas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Associate, Travel + Lifestyle - Overnight
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and lifestyle industry. You never know who might have an inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Atlas and its services. Show off your knowledge about luxury travel and lifestyle trends, and be ready to discuss how you can enhance their member experience.
✨Tip Number 3
Practice your communication skills! Since this role involves high-touch support, being articulate and personable is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Atlas team.
We think you need these skills to ace Member Services Associate, Travel + Lifestyle - Overnight
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let us know why you love travel and lifestyle management. Share any personal experiences or insights that highlight your passion for creating unforgettable experiences for others.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we're looking for in a Member Services Associate.
Highlight Your Communication Skills: Since this role involves delivering high-touch support, emphasise your exceptional communication abilities. Share examples of how you've built relationships and provided top-notch service in previous roles.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status!
How to prepare for a job interview at Atlas
✨Know Your Destinations
Brush up on your knowledge of luxury travel destinations and high-end experiences. Be ready to discuss specific hotels, restaurants, and events that align with the role. This shows you’re not just familiar with the industry but also passionate about it.
✨Showcase Your Communication Skills
Since this role involves delivering high-touch support, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you’ve successfully managed client relationships or resolved issues to demonstrate your communication prowess.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you had to think on your feet or manage complex travel arrangements. Highlight your organisational skills and how you prioritise tasks under pressure, as this is crucial for managing real-time requests.
✨Emphasise Cultural Fluency
Given the global nature of the role, be prepared to talk about your experiences with different cultures and how they inform your approach to service. This will help convey your ability to connect with discerning clients from various backgrounds.