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- Tasks: Lead and oversee daytime cleaning operations, ensuring efficiency and quality.
- Company: Join Atlas, a fast-growing family-owned business focused on creating happiness.
- Benefits: Competitive salary of £58,000, flexible hours, and a supportive work culture.
- Why this job: Make a real impact by leading a high-performing team in a dynamic environment.
- Qualifications: Experience in senior operations management and strong leadership skills required.
- Other info: Embrace a culture of fun, optimism, and continuous improvement.
The predicted salary is between 48000 - 68000 £ per year.
Location: London
Salary: £58,000 per annum
Hours: Monday to Friday 08:00 to 17:00, with flexibility for evenings and weekends.
Atlas is looking for a Senior Operations Manager to lead and oversee the daytime cleaning operations at a prestigious client site. This role is responsible for ensuring operational efficiency, maintaining the highest cleaning standards, and fostering a strong culture of compliance and customer satisfaction.
As the second-in-command for daytime operations, the role requires strong leadership, strategic planning, and a focus on continuous improvement to drive exceptional service delivery.
Key Responsibilities:
- Oversee all cleaning operations during the 6 AM – 3 PM shift, ensuring efficiency and quality.
- Lead and manage a team of supervisors and managers, providing direction, training, and performance feedback.
- Conduct regular audits and quality checks, addressing any service gaps.
- Ensure full compliance with health and safety regulations, including the proper use of cleaning chemicals and equipment.
- Drive continuous improvement initiatives, working with senior leadership to implement best practices.
- Foster strong customer relationships, responding promptly to requests and concerns.
- Maintain clear and effective communication with the Account Director and other stakeholders to ensure seamless coordination.
- Proactively identify and resolve operational challenges, minimising service disruptions.
- Provide regular performance reports, offering insights on staffing, quality control, and customer feedback.
About You
This role is ideal for a strategic and hands-on leader with a background in cleaning operations, facilities management, or a related field. If you thrive in a fast-paced environment and excel at team leadership, problem-solving, and quality assurance, we encourage you to apply.
Qualifications and Attributes:
- Proven experience in senior operations management within cleaning or facilities management.
- Strong team leadership and staff development skills.
- Experience conducting audits and implementing quality control measures.
- Knowledge of health and safety compliance within a cleaning environment.
- Ability to identify operational efficiencies and drive process improvements.
- Strong communication and stakeholder management skills.
- A results-driven approach with a focus on service excellence.
If you are looking for an opportunity to lead a high-performing team in a fast-growing company, we would love to hear from you.
About The Company
Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together deliver happiness across thousands of client sites every single day.
Our Purpose
To create happiness in ourselves and others. We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values:
- We are a family.
- Sharing makes us stronger.
- Own your space.
- Be honest. Always.
- Treat clients like our best friends.
- Start with Wow.
- Don't just talk. Do.
Senior Cleaning Operations Manager in London employer: Atlas
Contact Detail:
Atlas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cleaning Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the cleaning operations field, especially those who work at Atlas or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management and team leadership. Think about your past experiences and how they align with Atlas's values. Show them you’re not just a fit for the role, but for the family!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to drive continuous improvement, which is key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Atlas family. Let’s create happiness together!
We think you need these skills to ace Senior Cleaning Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Cleaning Operations Manager role. Highlight your experience in cleaning operations and leadership skills, showing us why you're the perfect fit for our team.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love seeing how you've driven operational efficiencies or improved service delivery!
Be Authentic: Let your personality shine through in your application. We value honesty and authenticity, so don’t be afraid to show us who you are and how you align with our values at Atlas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our family!
How to prepare for a job interview at Atlas
✨Know Your Cleaning Operations Inside Out
Before the interview, brush up on your knowledge of cleaning operations and best practices. Be ready to discuss specific strategies you've implemented in previous roles that improved efficiency or quality. This shows you’re not just familiar with the basics but can bring valuable insights to the table.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you provided direction, training, or performance feedback. Highlighting your ability to foster a strong team culture will resonate well with the interviewers, especially since they value leadership.
✨Emphasise Compliance and Safety Knowledge
Since health and safety compliance is crucial in this role, be ready to discuss your experience with regulations and how you've ensured adherence in previous positions. Mention any audits or quality checks you've conducted, as this demonstrates your commitment to maintaining high standards.
✨Communicate Effectively
Practice clear and concise communication. During the interview, make sure to articulate your thoughts well and listen actively. Since the role involves liaising with various stakeholders, showcasing your communication skills will highlight your fit for the position.
