At a Glance
- Tasks: Lead operational delivery of multi-service FM contracts and build strong client relationships.
- Company: Join Atlas Workplace Services, a top-10 industry leader with a people-first approach.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a culture of shared ownership.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Make a real impact in facilities management while driving operational excellence.
- Qualifications: Proven FM experience, strong leadership skills, and commercial awareness required.
The predicted salary is between 63000 - 65000 £ per year.
- National Contract Manager
- Atlas Workplace Services
- 📍 Guildford with regular UK travel
- 💰 £63,000 - £65,000
- 🏖️ 25 Days Holiday + Bank Holidays
- Lead National FM Delivery for a Growing Business
- Atlas Workplace Services is seeking an experienced and commercially focused
National Contract Manager to lead the operational delivery of a high-profile, multi-service facilities management portfolio across the UK.
This is a fantastic opportunity for a proven FM leader who thrives on building strong client relationships, driving operational excellence, and delivering outstanding results across both
Hard and Soft FM services .
Working closely with key customers and internal stakeholders, you will take full ownership of service delivery, compliance, commercial performance, and strategic account development.
If you're an engaging leader, a strong communicator, and someone who enjoys balancing operational management with commercial accountability, we'd love to hear from you.
What You'll Be Doing
As National Contract Manager, you will
- Lead the operational delivery of multi-service FM contracts across a portfolio of customer estates.
- Build and maintain strong relationships with clients, stakeholders, subcontractors, and operational teams.
- Ensure all contractual obligations, KPIs, and SLAs are consistently achieved.
- Drive a customer-focused culture that delivers exceptional service and continuous improvement.
- Take full responsibility for the financial performance of the account portfolio, including P&L ownership, forecasting, budgeting, and project delivery.
- Oversee statutory compliance, ensuring all buildings operate safely and effectively.
- Champion health, safety, and wellbeing across all sites and teams.
- Produce and present management information, performance reports, and service reviews.
- Identify opportunities for contract growth, service enhancement, and additional revenue streams.
- Support recruitment, succession planning, training, and development within operational teams.
- Collaborate with wider engineering, compliance, and operational teams to deliver best-in-class service solutions.
What We're Looking For
We're looking for a confident and experienced facilities management professional who can combine strong operational leadership with commercial awareness.
Essential Experience & Skills
- Proven experience managing large-scale FM contracts across multiple locations.
- Strong knowledge of both
Hard and Soft Facilities Management services .
- Demonstrable experience managing client relationships at senior stakeholder level.
- Full P&L responsibility and commercial management experience.
- Experience leading dispersed operational teams and subcontractor networks.
- Excellent understanding of service delivery, compliance, KPIs, and SLAs.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to analyse performance data and make informed business decisions.
- Committed to delivering exceptional customer service and operational excellence.
About You
- Minimum Qualifications, Certifications and Training required
- GCSE in English and Maths or Equivalent
- Accredited Health and Safety qualification e. g. NEBOSH General Certificate or IOSH Managing Safely (Desirable)
- Driving Licence
About The Company
At Atlas Workplace Services, we believe great buildings start with great people.
That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.
We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.
As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success.
Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
National Contract Manager in Guildford employer: Atlas
Atlas Workplace Services is an exceptional employer that prioritises its people, offering a collaborative work culture where employees have a meaningful stake in the company's success through our Employee Ownership Trust. With a commitment to operational excellence and customer service, we provide ample opportunities for professional growth and development, alongside competitive benefits such as 25 days of holiday plus bank holidays. Located in Guildford, with regular UK travel, this role allows you to lead impactful projects while enjoying a supportive environment that values innovation and teamwork.
