At a Glance
- Tasks: Create welcoming experiences for visitors and keep workplace operations running smoothly.
- Company: Join a top-10 industry leader focused on people-first facilities management.
- Benefits: Competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Be part of an Employee Ownership Trust, fostering collaboration and pride.
- Why this job: Make a real impact by enhancing workplace experiences every day.
- Qualifications: GCSEs in English and Maths, customer service skills, and IT proficiency.
The predicted salary is between 29000 - 29000 € per year.
Are you someone who loves creating great first impressions and building positive experiences for people? Do you enjoy roles where every day feels a little different? If so, you could be the perfect fit for our Glasgow office. We’re looking for a Workplace Experience Co‑ordinator who brings warmth, organisation and confidence to the front of house. You’ll be the first person visitors meet, and the friendly voice colleagues depend on. Alongside reception duties, you’ll help keep workplace operations running smoothly, support the wider portfolio and make sure everything behind the scenes is organised and up to date. You’ll work closely with the Workplace Champion and the Account Support Manager, but you’ll also have space to take ownership, make decisions and work independently. If you enjoy helping people, staying organised and keeping a workplace moving, this role gives you plenty of variety and influence.
Principle Duties & Responsibilities
- You’ll welcome visitors, colleagues and contractors, creating a friendly and professional first impression.
- You’ll look after reception tasks, visitor sign‑ins and meeting room bookings, helping the day run smoothly for everyone.
- You’ll complete site walk‑arounds, report issues, keep systems updated and make sure compliance records stay accurate.
- You’ll coordinate maintenance activity, support subcontractor visits and follow work orders through from start to finish.
- You’ll help with orders, invoices and simple reporting, keeping processes clear and organised.
- You’ll support the Workplace Champion during absence, including helping with cleaning audits, stock checks and routine facilities tasks.
- You’ll work with contractors on site and help maintain safe, well‑run spaces that follow Health & Safety expectations.
- You’ll manage your workload confidently and support the operational team so service standards are met.
Information Management
- You’ll handle sensitive and protected information responsibly, following company and client policies.
- You’ll ensure contractors are properly inducted and documentation is completed and stored correctly.
- You’ll follow Atlas Workplace Services processes and know when to pause unsafe work or escalate concerns.
Manage Yourself
- You’ll bring a calm, professional and positive approach to your work each day.
- You’ll manage time well, respond constructively to requests and complete tasks reliably.
Client & Customer Relationships
- You’ll build open, supportive relationships with clients and workplace users.
- You’ll present yourself in a friendly, confident and respectful way, helping create a welcoming culture.
Freedom to Act
- You’ll work within agreed guidelines while using your initiative when needed.
- You’ll escalate any Health & Safety concerns to Atlas Workplace Services, including the Head of Health & Safety when required.
About You
Minimum Qualifications, Certifications & Training
- GCSE (or equivalent) in English and Maths
- Recognised Customer Service qualification
- Accredited Health & Safety qualification (e.g. IOSH Working Safely or equivalent)
- First Aid Certificate — Emergency First Aid at Work as a minimum requirement
Knowledge, Skills & Experience
- Previous experience in front‑of‑house, client services or corporate reception environments
- Strong customer service skills with a confident, professional telephone manner
- Excellent interpersonal, verbal and written communication abilities
- Competent IT skills across Microsoft Office, including Word, Excel and Outlook
- Experience with document management and maintaining accurate records
- Ability to work effectively under pressure, managing deadlines and changing priorities with ease
About The Company
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Workplace Experience Co-Ordinator in Glasgow employer: Atlas
At Atlas Workplace Services, we prioritise our employees' well-being and growth, fostering a vibrant work culture in our Glasgow office. As a Workplace Experience Co-Ordinator, you'll enjoy a supportive environment that values your contributions, offers opportunities for professional development, and encourages a collaborative spirit through our Employee Ownership Trust. Join us to be part of a team that not only delivers exceptional service but also takes pride in creating welcoming spaces for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Co-Ordinator in Glasgow
✨Tip Number 1
First impressions matter! When you walk into that interview, bring your warmest smile and a confident attitude. Remember, you're not just showcasing your skills; you're also showing them how you'd welcome visitors and colleagues in the role.
✨Tip Number 2
Be ready to chat about your organisational skills. Think of examples where you've kept things running smoothly, just like you'll do in the Workplace Experience Co-ordinator role. Share stories that highlight your ability to juggle tasks and keep everything on track!
✨Tip Number 3
Show off your customer service prowess! Prepare to discuss how you've built positive relationships in previous roles. This is your chance to demonstrate that you can create a welcoming culture, just like Atlas Workplace Services values.
✨Tip Number 4
Finally, don’t forget to ask questions! Show your interest in the company and the role by inquiring about their workplace culture or how they handle Health & Safety. It’s a great way to show you’re proactive and genuinely interested in being part of their team.
We think you need these skills to ace Workplace Experience Co-Ordinator in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating positive experiences and making great first impressions.
Tailor Your Application:Make sure to tailor your application to the Workplace Experience Co-Ordinator role. Highlight your relevant experience in front-of-house or customer service, and how it aligns with our values at StudySmarter.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your skills and experiences. We appreciate a well-organised application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Atlas
✨Show Your Warmth
As a Workplace Experience Co-Ordinator, you'll be the first point of contact for visitors. Make sure to convey your friendly and welcoming nature during the interview. Practice a warm greeting and think about how you can create a positive first impression.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you've managed multiple tasks in previous jobs. Bring examples of how you’ve kept things running smoothly, whether it’s through scheduling or maintaining records.
✨Communicate Confidently
Excellent communication is key in this position. During the interview, focus on articulating your thoughts clearly and confidently. You might even want to practice common interview questions with a friend to refine your verbal skills.
✨Highlight Your Initiative
The job allows for some independence, so be ready to share instances where you've taken initiative. Discuss how you've handled unexpected situations or made decisions that improved workplace operations in your past roles.
