At a Glance
- Tasks: Lead Hard FM services and manage diverse engineering teams across multiple contracts.
- Company: Join a top-10 FM provider with a people-first approach and collaborative culture.
- Benefits: Competitive salary, £5,000 car allowance, and opportunities for professional growth.
- Other info: Be part of an Employee Ownership Trust, fostering shared success and collaboration.
- Why this job: Take ownership of high-value contracts and drive exceptional service delivery.
- Qualifications: M&E trade qualification and 3+ years in Hard FM contract management required.
The predicted salary is between 60000 - 65000 £ per year.
South West London / M4 Corridor (Reading / Slough / Swindon) Permanent | 40 Hours Per Week £60,000 – £65,000 + £5,000 Car Allowance
Atlas Workplace Services is seeking an experienced Contract Manager with a strong M&E and Hard FM background to lead service delivery across a portfolio of contracts. This role is ideal for someone who thrives on ownership, technical problem-solving, and delivering high-quality Hard FM services. You’ll manage a blend of resident and mobile engineering teams, subcontractors, and stakeholders—ensuring compliance, performance, and outstanding client satisfaction.
About the Role
As Contract Manager, you’ll take full responsibility for operational delivery, financial performance, and client relationships across your portfolio. You’ll ensure all assets are compliant, maintained, and performing in line with contractual KPIs and SLAs. You’ll also lead mobilisation activities, manage lifecycle planning, and drive continuous improvement across services.
Key Responsibilities
- Contract & Client Management
- Manage a portfolio of Hard FM contracts (typically up to £1–£1.5m value)
- Ensure delivery meets all contractual KPIs, SLAs, and compliance requirements
- Build and maintain strong client relationships through clear communication and service excellence
- Lead mobilisation including asset verification, condition surveys, and PPM implementation
- Operational Delivery
- Oversee delivery of PPM, reactive, remedial, and small works
- Ensure all maintenance is completed in line with SFG20 standards
- Support engineering teams in diagnosing complex issues and delivering solutions
- Carry out regular site visits to drive performance and identify improvements
- Commercial & Financial Management
- Full ownership of quotations and cost management, including supplier challenge and approval
- Manage P&L performance, budgets, and financial targets
- Produce business cases and project costings for client approval
- Deliver monthly and ad-hoc reporting with clear improvement plans
- Supplier & Team Management
- Manage subcontractors, ensuring high performance and value for money
- Lead and support a mix of resident and mobile engineers
- Drive a high-performance, customer-focused culture across teams
- Support recruitment, development, and succession planning
- Health, Safety & Compliance
- Ensure full compliance with all H&S policies, statutory requirements, and governance procedures
- Maintain accurate PPM and statutory records
- Lead incident investigations and escalate serious concerns
- Promote a safe working culture with authority to stop unsafe work
- Continuous Improvement & Strategy
- Drive service innovation, efficiency, and cost-saving initiatives
- Identify lifecycle and asset improvement opportunities
- Support new business opportunities, including surveys and tender submissions
About You
Qualifications
- Recognised M&E trade qualification
- NEBOSH General Certificate or IOSH Managing Safely
- Full UK Driving Licence
Skills & Experience
- 3+ years’ experience managing Hard FM or multi-service contracts
- Strong technical knowledge of M&E systems and asset lifecycle management
- Proven experience managing P&L, budgets, and financial performance
- Experience working with corporate clients, including reporting and review meetings
- Strong leadership experience managing engineering teams
- Excellent communication, decision-making, and negotiation skills
- Proven ability to drive compliance, performance, and continuous improvement
Why Join Atlas Workplace Services?
At Atlas, we believe great buildings start with great people. As a top-10 FM provider and part of an Employee Ownership Trust (EOT), we offer a culture built on collaboration, accountability, and shared success.
What You’ll Get
- Competitive salary and £5,000 car allowance
- Opportunity to manage high-value, technically complex contracts
- Autonomy to drive improvements and influence service delivery
- A supportive, forward-thinking business that values its people
Ready to take ownership of hard FM delivery and drive exceptional performance? Apply now and join Atlas Workplace Services as a Contract Manager.
About The Company
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Contract Manager (Hard FM) employer: Atlas
Atlas Workplace Services is an exceptional employer that prioritises its people, offering a collaborative and accountable work culture where employees have a meaningful stake in the company's success. With competitive salaries, a generous car allowance, and opportunities for professional growth, you will thrive in a supportive environment that values innovation and excellence in Hard FM service delivery across South West London and the M4 Corridor.
