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- Tasks: Provide admin support and coordinate services for a key FM contract in Oxford.
- Company: Join Atlas Workplace Services, a people-first facilities management company.
- Benefits: Inclusive work environment, professional development, and a stake in the company's success.
- Other info: Full training provided; great career growth opportunities in a supportive team.
- Why this job: Make a real impact by ensuring high-quality service delivery and client satisfaction.
- Qualifications: GCSEs in English and Maths; experience in admin roles preferred.
The predicted salary is between 30000 - 40000 £ per year.
Atlas Workplace Services are looking for an organised and proactive Account Coordinator to provide comprehensive administrative and coordination support across one of our FM contracts in Oxford. Working closely with Account, Operational, Scheduling and Supply Chain teams, this role plays a key part in ensuring the client receives a consistent, compliant and high-quality service.
- Arranging and managing subcontractor reactive and PPM visits end-to-end
- Maintaining accurate CAFM records, including work logs, service history and audit trails
- Managing subcontractor compliance documentation, service sheets and PPM paperwork
- Reviewing service records and raising any follow-on works with the correct priority and resource
- Supporting operational and scheduling teams to ensure effective delivery of all works
- Building strong working relationships with subcontractors and escalating issues where required
- Validating invoices, capturing costs accurately and supporting budgetary control
- Supporting Health & Safety compliance and contributing positively to the FM team culture
Experience in an FM, maintenance or contract administration environment is required. Strong CAFM system knowledge and confidence managing data and documentation is essential. Comfortable working independently while supporting a wider account team.
Minimum Qualifications, Certifications and Training required:
- GCSEs in English and Maths (or equivalent)
- Proven experience in an administrative role within an operational environment, with strong written and spoken English, good numeracy and a customer-focused approach
- Confident IT skills, including Microsoft Office (Word and Excel), with strong telephone and communication skills
- Experience using Maximo or another CAFM system is desirable, but not essential as full training will be provided
- Willingness and aptitude to undertake further technical and business training, such as IOSH Managing Safely
At Atlas Workplace Services, we believe great buildings start with great people. That's why we've reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success.
Account Specialist Contract in Abingdon employer: Atlas Workplace Services
Contact Detail:
Atlas Workplace Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist Contract in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or in person, being clear and confident can make a huge difference. Consider doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it shows you're proactive and really want to be part of the Atlas family.
We think you need these skills to ace Account Specialist Contract in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Specialist role. Highlight your experience in FM, maintenance, or contract administration, and don’t forget to showcase your CAFM system knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Be sure to mention your customer-focused approach and any relevant experience that aligns with the job description.
Show Off Your IT Skills: Since strong IT skills are essential, make sure to mention your proficiency in Microsoft Office, especially Word and Excel. If you've used Maximo or any other CAFM systems, give us the details! We love seeing tech-savvy candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Atlas Workplace Services
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially if you've used Maximo or similar software before. Being able to discuss your experience with data management and documentation will show that you're ready to hit the ground running.
✨Demonstrate Your Organisational Skills
Prepare examples from your past roles where you successfully managed multiple tasks or projects. Highlight how you kept everything organised and ensured compliance, as this role requires a proactive approach to coordination.
✨Build Rapport with Subcontractors
Think about how you can showcase your ability to build strong working relationships. Be ready to discuss any previous experiences where you effectively communicated with subcontractors or resolved issues, as this is key for the role.
✨Showcase Your Customer-Focused Approach
Be prepared to talk about how you've prioritised customer satisfaction in your previous roles. Share specific instances where you went above and beyond to ensure a high-quality service, as this aligns perfectly with Atlas's values.