At a Glance
- Tasks: Support a prestigious client site with hands-on facilities services and maintenance tasks.
- Company: Join Atlas Workplace Services, a top-10 industry leader focused on people-first management.
- Benefits: Competitive salary up to £33,750, full-time role, and opportunities for skill development.
- Other info: Be part of an Employee Ownership Trust, fostering collaboration and pride in our achievements.
- Why this job: Make a real difference in a dynamic environment while delivering high-quality customer service.
- Qualifications: GCSEs in English and Maths; experience in facilities or maintenance preferred.
At Atlas Workplace Services, we are looking for a Property Services Operative to join our team supporting a prestigious client site in Oxfordshire. This is a varied, hands-on position where you will play an important role in delivering high-quality facilities services and supporting the day-to-day operation of the site. Working collaboratively with colleagues, you will assist with post room activities, porterage, and general maintenance tasks, as well as providing support to the hard services team, particularly fabric engineers. This is a great opportunity for someone who enjoys a practical role, takes pride in their work, and values delivering a great service.
What you’ll be doing
- Delivering a consistently high standard of customer service
- Supporting post room operations, including handling incoming and outgoing deliveries
- Providing porterage and stores support, ensuring items are safely and efficiently moved around site
- Completing and maintaining documentation in line with site processes
- Managing reactive work requests through the CAFM system, ensuring tasks are completed in line with KPIs and SLAs
- Carrying out general maintenance activities including basic repairs, painting and decorating, and other fabric tasks
- Assisting with room setups, furniture movements, and layout changes
- Supporting site waste management processes and ensuring correct handling and disposal
- Identifying and reporting maintenance issues to the Helpdesk
- Monitoring stock levels and requesting replenishment where required
- Responding promptly to changes in site requirements or incidents
- Following all health and safety, fire, and compliance procedures
- Supporting the wider team with additional reasonable requests when needed
What we’re looking for
- A strong focus on customer service and quality
- Experience in a facilities, maintenance, or similar environment
- A practical, hands-on approach with the ability to manage a varied workload
- Good communication and organisational skills
- A proactive mindset and willingness to support across different tasks
- An understanding of health and safety within a workplace environment
Minimum qualifications, certifications and training
- GCSE in English and Maths, or equivalent
Knowledge, skills and experience
- Previous experience within a similar environment delivering multi-disciplinary building services
- Experience working in a customer-facing environment
- Strong interpersonal and communication skills
- A good working knowledge of modern office software
- Experience using CAFM systems on Android tablets
- Experience working in heavily controlled environments, with a strong understanding of health and safety requirements and compliance with site rules and management systems.
At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider—we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together.
Property Services Operative in Farnborough employer: Atlas Workplace Services Limited
Contact Detail:
Atlas Workplace Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Operative in Farnborough
✨Tip Number 1
Get to know the company! Research Atlas Workplace Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! Since the Property Services Operative role is hands-on, be ready to demonstrate your skills in maintenance and customer service during the interview process. Practice common tasks and scenarios you might face on the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Atlas Workplace Services and are keen to be part of their fantastic team.
We think you need these skills to ace Property Services Operative in Farnborough
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you’ve delivered great service in the past, so share specific examples that showcase your skills!
Be Practical and Hands-On: Since this role is all about being hands-on, let us know about your practical experience. Whether it’s maintenance tasks or supporting operations, we love to hear about your approach to getting things done.
Keep It Organised: When filling out your application, keep it neat and organised. Use clear headings and bullet points to make it easy for us to read. A well-structured application shows you’re detail-oriented!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Atlas Workplace Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Property Services Operative. Familiarise yourself with tasks like post room operations, maintenance activities, and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role emphasises delivering high-quality customer service, prepare examples from your past experiences where you've excelled in this area. Think about situations where you went above and beyond to meet client needs or resolved issues effectively.
✨Demonstrate Your Practical Skills
As a hands-on position, it's crucial to highlight your practical skills during the interview. Be ready to discuss any relevant experience in facilities management or maintenance, and share specific examples of tasks you've completed, such as repairs or room setups.
✨Emphasise Teamwork and Flexibility
This role requires collaboration with colleagues and adaptability to changing site requirements. Prepare to talk about your experience working in teams and how you've successfully managed varied workloads. Showing that you're a team player will resonate well with the interviewers.