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- Tasks: Help corporate clients with travel arrangements, from flights to car rentals.
- Company: Join Atlas Travel & Technology Group, where creativity and collaboration thrive.
- Benefits: Enjoy a hybrid work environment and opportunities for professional growth.
- Why this job: Be part of a fun culture that values innovation and teamwork while making travel easier for others.
- Qualifications: 4 years of travel agency experience and strong GDS skills required.
- Other info: This role offers a chance to work with diverse clients and enhance your travel industry knowledge.
The predicted salary is between 28000 - 42000 £ per year.
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This position reports to: Operations Manage UK & Europe
Overview: At Atlas Travel & Technology Group, our purpose is to Stand-Up, Stand-Out. To do something every day that makes the next day better for all. We value creativity to build new paths forward, collaborate respectfully, have the drive to get up and do it, open ourselves to grow, do what we say, love what we do, and have fun along the way. This is who we are, our culture.
Senior Corporate Travel Consultants provide travel services for our established and our potential corporate accounts. Senior Corporate Travel Consultants must have a working knowledge of the companies’ technologies that are associated with corporate travel such as but not limited to GDS (Sabre preferred), Online Booking Tools, booking software etc.
Responsibilities And Duties
- Efficiently and accurately process air, car, limo, rail for both domestic and international travel itineraries and all other travel needs
- Working knowledge and usage of all company supported tools and resources that relate to corporate bookings such as but not limited to: Booking Builder; internal and external rate desks; airlines internet; GDS; online booking tools, Evolvi etc.
- Adheres to company policies
- Follows client’s travel policies for each individual account
- Confidentiality and PCI/security
- Fare quotes to include all resources including GDS, internet and consolidators
- Promotes company preferred vendors when possible and does not take priority over client’s (referred vendors
- Keeps abreast of industry knowledge to include industry updates, changes and new products
- Maintains contractual service level agreement goals related to but not limited to response time and quality of work; consistent usage of quality control product; proper usage of profile information
- Properly informs client of tariffs and penalties
- Maintain benchmark of 250 transactions per month
- Meet annual training requirement hours
- Maintains ticket bank for clients
- Provides above and beyond service and document value adds
- Maintain professionalism at all times with clients and co-workers
- Requires a minimal amount of travel
Skills/Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- GDS skills (Sabre Preferred)
- Strong communication and customer skills
- Above average geography skills and resources
- Working knowledge of Outlook, excel and word
- Problem solving, critical thinking skills
- Must be detailed oriented, great with organization and great follow through
- Customer service experience
Qualities
- Above and Beyond attitude
- Be punctual and reliable for work
- Team player to team, corporate department and company
- Patience and a can-do positive attitude
Core Competencies
Core Competencies identify behaviors and skills all employees are expected to demonstrate to carry out the mission and goals of the company
- Initiative and Creativity
- Judgement
- Cooperation / Teamwork
- Quality of Work
- Reliability
- Support of Diversity
Education And/or Experience
- 4 Years of travel agency experience as a working agent
PC Skills
Internet searching, MS Office (e.g., MS Word and Excel)
Language Skills
Ability, to communicate in standard business English both written and spoken. Ability to read and comprehend simple instructions, correspondence and memos. Ability to effectively present information in one-on-one, small group situations to customer, clients and other employees of the organization. The ability to speak a foreign language will be advantageous.
Physical And Mental Demands
The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires an adequate range of body motion and mobility to enable the individual to perform the essential functions of the job.
- Requires ability to remain in a stationary position for prolonged periods of time throughout the workday.
- Requires ability to move about to access file cabinets, office equipment, etc.
- Requires ability to operate a computer, telecommunication’s devices and other office equipment for prolonged periods of time throughout the work day.
- Requires ability to express or exchange ideas by means of the spoken word. Talking is important for those activities in which the employee must impart oral information to other employees, clients and customers, in person or via telephone, and in those activities in which they must convey detailed or important spoken instructions and information to others accurately, clearly and quickly.
- Requires the ability to perceive the nature of sounds. Hearing is important for those activities that require ability to receive detailed information through oral communication, in person or via telephone, and to make fine discriminations in sound.
- Requires clarity of near vision. This factor is important when special and or minute accuracy is demanded and defective near acuity would adversely affect job performance and/or safety of self and others.
- Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary.
- Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a hybrid remote / office environment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Sr. Corporate Travel Consultant employer: Atlas Travel & Technology Group
Contact Detail:
Atlas Travel & Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Corporate Travel Consultant
✨Tip Number 1
Familiarise yourself with the GDS systems, especially Sabre, as this is preferred for the role. Consider taking a short online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the tools used in corporate travel.
✨Tip Number 2
Network with current or former employees of Atlas Travel & Technology Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest trends and changes in the travel industry. Being knowledgeable about new products and services will not only help you in interviews but also show that you are proactive and passionate about your field.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided exceptional customer service in past roles. Highlighting your problem-solving skills and ability to handle complex travel itineraries will set you apart from other candidates.
We think you need these skills to ace Sr. Corporate Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate travel consultancy. Emphasise your familiarity with GDS systems, especially Sabre, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Atlas Travel & Technology Group's values. Mention how your skills align with their mission to 'Stand-Up, Stand-Out' and provide examples of how you've demonstrated creativity and collaboration in previous roles.
Showcase Your Skills: In your application, clearly outline your communication and customer service skills. Provide specific examples of how you've successfully managed travel itineraries and adhered to client policies in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role that requires organisation and accuracy.
How to prepare for a job interview at Atlas Travel & Technology Group
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Global Distribution Systems, especially Sabre, during the interview. Be prepared to discuss specific instances where you've successfully used these tools to manage corporate travel bookings.
✨Demonstrate Strong Communication Skills
As a Senior Corporate Travel Consultant, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've handled client interactions or resolved issues in the past.
✨Emphasise Your Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think critically and solve problems under pressure. This could involve managing last-minute changes to travel plans or addressing client concerns swiftly and effectively.
✨Exhibit a Positive Attitude
Atlas Travel & Technology Group values a can-do attitude. During your interview, convey your enthusiasm for the role and your willingness to go above and beyond for clients. Share examples that demonstrate your commitment to excellent service.
