At a Glance
- Tasks: Learn and assist in delivering IT services to clients while gaining hands-on experience.
- Company: Join Atlas Technica, a growing tech company focused on IT management and support.
- Benefits: Paid internship with competitive salary, comprehensive benefits, and great perks.
- Other info: Dynamic environment with potential for career advancement to Junior Systems Engineer.
- Why this job: Kickstart your IT career with real-world challenges and professional development opportunities.
- Qualifications: Eagerness to learn, some IT support experience, and strong communication skills.
The predicted salary is between 20000 - 30000 £ per year.
Location/Type: UK, Full-Time In Office (this is a paid internship program)
Department: Support
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first.
At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We are seeking an individual that is eager to learn and grow in the IT field for our internship trainee program. The primary purpose of our internship trainee program is to develop individuals who want a career in the IT/MSP space to the point where they have the technical knowledge and skills required to be effective system engineers. As an Atlas Technica Intern Trainee, you will be provided with training and hands-on experience in basic aspects of IT service delivery. You will work closely with experienced professionals and gain exposure to real-world IT challenges in the Alternative Investment industry.
Successful participants in this 90-day trainee program will graduate to become full-fledged Interns and be eligible to be evaluated again in 3-6 months for consideration to be promoted to a Junior Systems Engineer. The program is designed to give you a comprehensive understanding of IT service delivery and prepare you for a career in the industry. Participants may be required to work on-site at client offices, including the potential for traveling. The participant is also expected to work at an Atlas regional office.
Criteria for successful completion of 90-day program:
- Positive feedback from trainers, co-workers, and clients
- Demonstrate ability to learn new technologies and concepts quickly
- Demonstrate excellent communication and interpersonal skills
- Demonstrate strong problem-solving skills and attention to detail
Responsibilities:
- Learn to assist in the delivery of basic IT services to clients.
- Learn and apply industry best practices and methodologies
- Learn to provide support to clients, both remotely and on-site, as needed
- Learn and apply troubleshooting techniques to identify and resolve IT issues
- Learn to use a ticketing system to manage support queries.
Requirements:
- A strong desire to learn and grow in the IT/MSP space
- Some experience with IT support (6 months to a year), or the A+ certification
- Ability to deliver great customer service (communicating clearly, managing expectations, following up)
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Desirable Qualities:
- Familiarity with Managed Service Provider operations
- Familiarity with Windows 10, Office 365
- Experience with basic TCP/IP networking, DNS, DHCP
- Experience with Windows Server 2016 or higher
- Should be able to intuitively troubleshoot.
- Have good problem-solving skills.
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Intern Trainee - UK in London employer: Atlas Technica
At Atlas Technica, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through our focus on career development opportunities, particularly for the Sr. Systems Engineer role, where you will engage with cutting-edge technologies in a supportive team culture. Located in the UK, we provide a unique chance to contribute to the success of leading investment firms while enjoying a workplace that values accountability and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Intern Trainee - UK in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Atlas Technica on LinkedIn. A friendly message can go a long way in getting your foot in the door and showing your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by brushing up on your IT knowledge. Familiarise yourself with basic concepts like TCP/IP, DNS, and DHCP. Showing that you’ve done your homework will impress the interviewers and demonstrate your eagerness to learn.
✨Tip Number 3
Practice your communication skills! Since customer service is key, try role-playing common IT support scenarios with a friend. This will help you articulate your thoughts clearly and confidently during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Atlas Technica team and ready to dive into the IT world.
We think you need these skills to ace Intern Trainee - UK in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're eager to learn and grow in the field. A little excitement can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that align with our internship programme. Highlight any relevant IT support experience or certifications you have, as this will show us you're ready to dive into the role.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Atlas Technica
✨Know Your Stuff
Before the interview, brush up on your IT knowledge, especially around Windows 10, Office 365, and basic networking concepts like TCP/IP. Familiarity with these topics will show that you're serious about the role and ready to learn.
✨Show Your Enthusiasm
Atlas Technica values eagerness to learn and grow. During the interview, express your passion for IT and how you see this internship as a stepping stone in your career. Share any relevant experiences or projects that highlight your commitment.
✨Practice Problem-Solving
Be prepared to tackle some hypothetical IT scenarios during the interview. Think through your problem-solving process out loud, demonstrating your analytical skills and attention to detail. This will help the interviewers see how you approach challenges.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the internship programme or the company culture. This shows that you're genuinely interested in Atlas Technica and helps you assess if it's the right fit for you.
