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- Tasks: Provide onsite IT support and manage user queries in a collaborative environment.
- Company: Join Atlas Technica, a rapidly growing IT management firm for hedge funds and investment firms.
- Benefits: Enjoy competitive salary, comprehensive benefits, and great perks in a friendly work culture.
- Why this job: Accelerate your technical growth while supporting high-profile clients in the financial industry.
- Qualifications: 2 years of IT experience with strong skills in Microsoft 365 and systems administration required.
- Other info: This is a dedicated onsite role in Central London, ideal for tech enthusiasts.
The predicted salary is between 36000 - 60000 £ per year.
Position Name: Systems Engineer (Dedicated, Onsite)
Reports to: Client Technology Manager
Location/Type: London, Great Britain
Status: Full-Time Salaried
Atlas Technica\’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.
This position is classified as a 100% dedicated onsite role reporting to a client\’s office in Central London. A great opportunity to join a financial industry-focused MSP and become a dedicated onsite systems engineer at one of our high-profile customers. You will be an extension of the Atlas Support Team on-premises with the client and directly supporting their user base and infrastructure.
Responsibilities:
- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures
- Opportunity to get involved in 3rd line support and project work
Requirements:
- 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
- Support of Sophos or similar products for endpoint threat management
- Basic understanding of virtualization platforms such as VMware or Hyper-V
- Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
- Experience working in an MSP environment
- The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Desirable Qualities:
- Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
- Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
- Exposure to/ability to support workloads in Azure or AWS
- Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
- Experience with and ability to support Citrix XenApp or similar products
- Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
- Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
- More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Systems Engineer - Dedicated employer: Atlas Technica LLC
Contact Detail:
Atlas Technica LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer - Dedicated
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and Citrix XenApp. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Atlas Technica or similar companies in the financial sector. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations.
✨Tip Number 3
Prepare for technical interviews by practising common systems engineering scenarios and troubleshooting exercises. Being able to demonstrate your problem-solving skills in real-time will impress the interviewers.
✨Tip Number 4
Showcase your soft skills during the interview process, especially your communication abilities. Since this role involves direct user support, being personable and approachable is just as important as your technical expertise.
We think you need these skills to ace Systems Engineer - Dedicated
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, systems engineering, and administration. Emphasise your familiarity with Microsoft 365, Windows Server, and any experience in an MSP environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of Atlas Technica's mission and values. Mention how your skills align with their requirements and express your enthusiasm for the role and the opportunity to work in a collaborative environment.
Showcase Technical Skills: In your application, clearly outline your technical skills, especially those related to Microsoft technologies, networking, and any experience with cybersecurity solutions. Use specific examples to demonstrate your expertise.
Highlight Soft Skills: Since strong communication skills are essential for this role, include examples of how you've effectively communicated with users or team members in previous positions. This will show that you can thrive in a customer-focused environment.
How to prepare for a job interview at Atlas Technica LLC
✨Know Your Technical Stuff
Make sure you're well-versed in the technical skills listed in the job description. Brush up on your knowledge of Microsoft 365, Windows Server, and networking concepts like TCP/IP and DNS. Being able to discuss these topics confidently will show that you're prepared for the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled IT support issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you illustrate your ability to think critically and resolve problems effectively.
✨Show Your Customer-Focused Mindset
Since the role involves direct user support, be ready to explain how you prioritise customer satisfaction. Share experiences where you went above and beyond to assist users or improve their experience, as this aligns with Atlas Technica's core values.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the team faces. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
