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- Tasks: Support internal systems and provide top-notch IT solutions for our clients.
- Company: Join a fast-growing tech company focused on client satisfaction and collaboration.
- Benefits: Competitive salary, career development, and a vibrant workplace culture.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: 10+ years in IT, strong communication skills, and advanced PowerShell expertise.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.
We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.
We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.
You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.
Responsibilities:
- Minimum 10 years of IT experience/administration
- Strong verbal and written communication skills
- Advanced PowerShell skills including scripting
- End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
- Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
- Support/use of ConnectWise Manage and ScreenConnect
- Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
- Experience taking projects/deployments from proof-of-concept to production
Desirable Qualities:
- Experience working in an MSP environment
- Administration and use of RMM agents/tools
- Exposure to/ability to support workloads in Azure or AWS
- Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
- Experience with Azure Virtual Desktop
- Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Sr. Internal Support Engineer employer: Atlas Technica, LLC
Contact Detail:
Atlas Technica, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Internal Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to internal support engineering. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can demonstrate your technical projects, scripts, or any relevant work. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sr. Internal Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sr. Internal Support Engineer role. Highlight your relevant experience, especially with Microsoft 365 and Azure, as well as any advanced PowerShell skills. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your values align with ours at Atlas Technica. We love seeing candidates who put the customer first and thrive in a collaborative culture.
Show Off Your Communication Skills: Since this role requires strong verbal and written communication skills, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase any experiences where you’ve successfully communicated complex technical concepts.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Atlas Technica, LLC
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Azure AVD, Microsoft 365, and PowerShell scripting. Be ready to discuss specific projects where you've used these technologies, as this will show your hands-on experience.
✨Showcase Your Communication Skills
Since this role involves a lot of user support, practice explaining complex technical concepts in simple terms. Think about examples where you've successfully communicated with non-technical users, as this will highlight your ability to put the customer first.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT challenges or user issues. Prepare some real-life scenarios from your past experience where you took a project from proof-of-concept to production, showcasing your problem-solving skills.
✨Emphasise Your Growth Mindset
Atlas Technica values a growth mindset, so be ready to discuss how you've learned from past experiences and adapted to new technologies. Share examples of how you've contributed to team culture and client satisfaction in previous roles.