At a Glance
- Tasks: Assist in delivering IT services and support to clients while learning from experienced professionals.
- Company: Join Atlas Technica, a growing tech company focused on IT management and user support.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional development.
- Other info: Dynamic environment with potential for career advancement to Junior Systems Engineer.
- Why this job: Gain hands-on experience in IT and kickstart your career in the tech industry.
- Qualifications: Eagerness to learn, some IT support experience, and strong communication skills.
The predicted salary is between 20000 - 30000 £ per year.
Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first.
At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We are seeking an individual that is eager to learn and grow in the IT field for our internship trainee program. The primary purpose of our internship trainee program is to develop individuals who want a career in the IT/MSP space to the point where they have the technical knowledge and skills required to be effective system engineers. As an Atlas Technica Intern Trainee, you will be provided with training and hands-on experience in basic aspects of IT service delivery. You will work closely with experienced professionals and gain exposure to real-world IT challenges in the Alternative Investment industry.
Successful participants in this 90-day trainee program will graduate to become full-fledged Interns and be eligible to be evaluated again in 3-6 months for consideration to be promoted to a Junior Systems Engineer. The program is designed to give you a comprehensive understanding of IT service delivery and prepare you for a career in the industry. Participants may be required to work on-site at client offices, including the potential for traveling. The participant is also expected to work at an Atlas regional office.
Criteria for successful completion of 90-day program:
- Positive feedback from trainers, co-workers, and clients
- Demonstrate ability to learn new technologies and concepts quickly
- Demonstrate excellent communication and interpersonal skills
- Demonstrate strong problem-solving skills and attention to detail
Responsibilities:
- Learn to assist in the delivery of basic IT services to clients.
- Learn and apply industry best practices and methodologies
- Learn to provide support to clients, both remotely and on-site, as needed
- Learn and apply troubleshooting techniques to identify and resolve IT issues
- Learn to use a ticketing system to manage support queries.
Requirements:
- A strong desire to learn and grow in the IT/MSP space
- Some experience with IT support (6 months to a year), or the A+ certification
- Ability to deliver great customer service (communicating clearly, managing expectations, following up)
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Familiarity with Managed Service Provider operations
Familiarity with Windows 10, Office 365
Experience with basic TCP/IP networking, DNS, DHCP
Experience with Windows Server 2016 or higher
Should be able to intuitively troubleshoot. Have good problem-solving skills.
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Intern Trainee - UK employer: Atlas Technica LLC
Atlas Technica is an exceptional employer, offering a dynamic work environment in the heart of London where collaboration and technical growth are at the forefront. Employees benefit from hands-on experience with advanced support and infrastructure projects, alongside opportunities for professional development within a supportive team culture. With a focus on innovation and employee well-being, Atlas Technica stands out as a rewarding place to build a meaningful career in IT and security.
StudySmarter Expert Advice🤫
We think this is how you could land Intern Trainee - UK
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, especially those who work at Atlas Technica or similar companies. A friendly chat can open doors and give you insights that might just land you that internship.
✨Tip Number 2
Prepare for interviews by practising common IT scenarios. Think about how you'd troubleshoot issues or provide support. We want to see your problem-solving skills in action, so be ready to showcase them!
✨Tip Number 3
Show your eagerness to learn! During interviews, express your passion for IT and your desire to grow within the industry. We love candidates who are excited about developing their skills and contributing to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining Atlas Technica and ready to take that first step towards an exciting career in IT.
We think you need these skills to ace Intern Trainee - UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience or skills that align with what we're looking for in an Intern Trainee. This shows us you're genuinely interested and have put thought into your application.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the IT field and why you want to join Atlas Technica. Share a bit about your journey and how you align with our core values.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention any experiences where you've tackled challenges or solved problems. We love candidates who can think on their feet and demonstrate strong problem-solving abilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and tech-savvy, which we appreciate!
How to prepare for a job interview at Atlas Technica LLC
✨Know Your Stuff
Before the interview, brush up on your IT knowledge, especially around Windows 10, Office 365, and basic networking concepts like TCP/IP. Familiarity with these topics will not only help you answer technical questions but also show your eagerness to learn and grow in the IT field.
✨Show Off Your Customer Service Skills
Since this role involves client interaction, be prepared to discuss your experience in delivering great customer service. Think of specific examples where you communicated clearly or managed expectations effectively. This will demonstrate that you understand the importance of putting the customer first.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the internship programme, the team culture, or the types of IT challenges you might face. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Be Ready to Problem-Solve
Expect some scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice thinking through common IT issues and how you would approach troubleshooting them. This will highlight your analytical abilities and readiness for real-world challenges.
