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For Companies At a Glance
- Tasks: Deliver exceptional customer support and manage requests efficiently.
- Company: Join a global, professional team with a focus on customer service.
- Benefits: Hybrid role, competitive salary, and permanent position with great hours.
- Why this job: Make a real impact with your organisational skills in a dynamic environment.
- Qualifications: Strong Excel skills and a full, clean driving licence required.
- Other info: Perfect for those who thrive on keeping operations running smoothly.
The predicted salary is between 24000 - 25500 £ per year.
🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k
Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!
What you’ll do:
- Provide exceptional customer support and manage requests/issues efficiently.
- Input and maintain accurate data in service management systems.
- Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
- Handle dispatch, travel arrangements, and logistics.
- Liaise with engineers and provide phone support in the field.
What we’re looking for:
- Full, clean driving licence.
- Strong Excel and administrative skills.
- Outstanding customer service mindset.
The perks:
- Hybrid role (once fully trained) – Office based in Polegate.
- Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
- Competitive salary: £24k–£25.5k.
Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.
Apply today and take your career to the next level!
Administrative Assistant employer: Atlas Recruitment Group Ltd
Contact Detail:
Atlas Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrative Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common interview questions your way. This will help you feel more confident and articulate when it comes to showcasing your advanced admin skills and customer service mindset.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to highlight your relevant experience and skills in your conversations. Show them how your organisational skills and attention to detail can make a real impact in their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your advanced admin skills and customer service experience. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional customer service and how your organisational skills can help us keep operations running smoothly.
Show Off Your Excel Skills: Since strong Excel skills are a must-have for this role, consider mentioning specific projects or tasks where you’ve used Excel effectively. We love seeing how you can manage data and monitor KPIs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Atlas Recruitment Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Services Executive inside out. Familiarise yourself with the key responsibilities like managing requests and scheduling work for engineers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Excel Skills
Since strong Excel skills are a must for this role, be prepared to discuss your experience with it. Think of specific examples where you've used Excel to manage data or improve processes. If you can, brush up on any advanced functions that might come in handy!
✨Customer Service Mindset
This job is all about delivering exceptional customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your problem-solving skills and how you handle difficult situations with grace and professionalism.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
