At a Glance
- Tasks: Deliver top-notch customer support and manage requests while keeping operations smooth.
- Company: Join a global, professional team at Atlas Recruitment Group.
- Benefits: Enjoy a hybrid role with competitive pay and a permanent position.
- Other info: Work Monday to Friday, 37.5 hours a week, with flexible hours.
- Why this job: Make a real impact with your skills in a supportive and dynamic environment.
- Qualifications: Must have a full driving licence and strong Excel skills.
The predicted salary is between 24000 - 25500 £ per year.
🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k
Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!
What you’ll do:
- Provide exceptional customer support and manage requests/issues efficiently.
- Input and maintain accurate data in service management systems.
- Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
- Handle dispatch, travel arrangements, and logistics.
- Liaise with engineers and provide phone support in the field.
What we’re looking for:
- Full, clean driving licence.
- Strong Excel and administrative skills.
- Outstanding customer service mindset.
The perks:
- Hybrid role (once fully trained) – Office based in Polegate.
- Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
- Competitive salary: £24k–£25.5k.
Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.
Apply today and take your career to the next level!
Administrative Assistant in Luton employer: Atlas Recruitment Group Ltd
Join a dynamic and supportive team at Atlas Recruitment Group, where your role as a Customer Services Executive will be valued and rewarded. With a hybrid working model based in Polegate, you will enjoy a competitive salary and the opportunity to develop your skills in a collaborative environment that prioritises employee growth and exceptional customer service.
Contact Details:
Atlas Recruitment Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Luton
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially service management systems. Being able to demonstrate your proficiency in these during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in customer service roles, particularly those that required strong administrative skills. Be ready to share specific examples of how you handled customer issues or improved processes.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks simultaneously. Think of scenarios where you successfully scheduled and allocated resources, as this is crucial for the role.
✨Tip Number 4
Research the company culture and values of Atlas Recruitment Group. Understanding their approach to customer service and teamwork will help you align your answers during the interview and show that you're a good fit for their team.
We think you need these skills to ace Administrative Assistant in Luton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills:Emphasise your advanced administrative skills, particularly in Excel and customer service. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your organisational skills and proactive approach, and explain why you would be a great fit for their team.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant.
How to prepare for a job interview at Atlas Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Prepare specific examples of how you've handled difficult situations or provided exceptional support in the past.
✨Demonstrate Your Administrative Expertise
Since the role requires advanced admin skills, be ready to discuss your proficiency with tools like Excel. You might even want to mention any relevant projects where you successfully managed data or improved processes.
✨Understand the Company’s Operations
Research the company and its operations before the interview. Familiarise yourself with their services and how the administrative role supports their goals, as this will show your genuine interest in the position.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could be about team dynamics, the company's approach to customer service, or how success is measured in the role. It shows you're engaged and serious about the opportunity.
