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- Tasks: Deliver top-notch customer support and manage requests while keeping operations smooth.
- Company: Join a global team at Atlas Recruitment Group, known for professionalism and excellence.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive work environment.
- Why this job: Make a real impact with your skills in a dynamic role that values customer service.
- Qualifications: Must have a full driving licence and strong Excel and admin skills.
- Other info: Permanent position, Monday to Friday, with flexible working hours.
The predicted salary is between 24000 - 25500 £ per year.
🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k
Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!
What you’ll do:
- Provide exceptional customer support and manage requests/issues efficiently.
- Input and maintain accurate data in service management systems.
- Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
- Handle dispatch, travel arrangements, and logistics.
- Liaise with engineers and provide phone support in the field.
What we’re looking for:
- Full, clean driving licence.
- Strong Excel and administrative skills.
- Outstanding customer service mindset.
The perks:
- Hybrid role (once fully trained) – Office based in Polegate.
- Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
- Competitive salary: £24k–£25.5k.
Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.
Apply today and take your career to the next level!
Administrative Assistant employer: Atlas Recruitment Group Ltd
Contact Detail:
Atlas Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially service management systems. Being able to demonstrate your proficiency in these during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in customer service roles, particularly those that required strong administrative skills. Be ready to share specific examples of how you handled customer issues or improved processes.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks simultaneously. Think of scenarios where you successfully juggled various responsibilities, as this role will require excellent multitasking abilities.
✨Tip Number 4
Research the company culture and values of Atlas Recruitment Group. Understanding their ethos will help you tailor your responses in the interview and show that you're a good fit for their team.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your advanced administrative skills, particularly in Excel and customer service. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your organisational skills and proactive approach, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Atlas Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Prepare examples of how you've handled difficult situations or gone above and beyond for customers, as this role heavily relies on delivering exceptional support.
✨Demonstrate Your Administrative Expertise
Since the job requires advanced admin skills, be ready to discuss your proficiency with tools like Excel and any relevant software. You might even want to bring along a portfolio showcasing your previous work or projects that demonstrate your organisational abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as scheduling conflicts or urgent customer requests. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company culture, team dynamics, or expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.