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- Tasks: Deliver top-notch customer support and manage requests while keeping operations smooth.
- Company: Join a global team at Atlas Recruitment Group, known for professionalism and excellence.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive work environment.
- Why this job: Make a real impact with your skills in a dynamic role that values customer service.
- Qualifications: Must have a full driving licence and strong Excel and admin skills.
- Other info: Permanent position with a Monday to Friday schedule, 37.5 hours per week.
The predicted salary is between 19200 - 20440 £ per year.
🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k
Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!
What you’ll do:
- Provide exceptional customer support and manage requests/issues efficiently.
- Input and maintain accurate data in service management systems.
- Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
- Handle dispatch, travel arrangements, and logistics.
- Liaise with engineers and provide phone support in the field.
What we’re looking for:
- Full, clean driving licence.
- Strong Excel and administrative skills.
- Outstanding customer service mindset.
The perks:
- Hybrid role (once fully trained) – Office based in Polegate.
- Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
- Competitive salary: £24k–£25.5k.
Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.
Apply today and take your career to the next level!
Administrative Assistant employer: Atlas Recruitment Group Ltd
Contact Detail:
Atlas Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially service management systems. Being able to demonstrate your proficiency in these during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled customer issues in the past. This will show that you have the outstanding customer service mindset they are looking for.
✨Tip Number 3
Research the company culture and values of Atlas Recruitment Group. Tailoring your conversation to align with their ethos during the interview can demonstrate your genuine interest in becoming part of their team.
✨Tip Number 4
Prepare questions about the role and the team dynamics. Asking insightful questions not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your advanced administrative skills and customer service experience. Use specific examples that demonstrate your ability to manage requests efficiently and maintain accurate data.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your organisational skills. Mention how your proactive approach can contribute to the smooth running of operations in the role.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed schedules, handled logistics, or liaised with teams. This will show that you have the necessary experience to excel in this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant.
How to prepare for a job interview at Atlas Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer support, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to remain calm under pressure and your commitment to providing excellent service.
✨Demonstrate Your Administrative Expertise
The job requires strong administrative skills, particularly in Excel. Be ready to discuss your experience with data management and any relevant software tools you've used. If possible, bring examples of reports or spreadsheets you've created to showcase your proficiency.
✨Understand the Company and Role
Research Atlas Recruitment Group and understand their values and mission. Familiarise yourself with the specifics of the Customer Services Executive role, including the importance of KPIs and SLAs, so you can speak knowledgeably about how you can contribute to their success.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.