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- Tasks: Deliver top-notch customer support and manage requests efficiently.
- Company: Join a global team focused on professional excellence and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive work environment.
- Why this job: Make a real impact with your organisational skills in a dynamic role.
- Qualifications: Must have a full driving licence and strong Excel skills.
- Other info: Permanent position with a Monday to Friday schedule.
The predicted salary is between 24000 - 25500 £ per year.
🚀 Customer Services Executive – Hybrid (Polegate) – £24k-£25.5k
Atlas Recruitment Group is looking for a Customer Services Executive with advanced admin skills to join a global, professional team. If you thrive on delivering excellent customer service and love keeping operations running smoothly, this could be your next role!
What you’ll do:
- Provide exceptional customer support and manage requests/issues efficiently.
- Input and maintain accurate data in service management systems.
- Schedule and allocate engineers’ work while monitoring KPIs and SLAs.
- Handle dispatch, travel arrangements, and logistics.
- Liaise with engineers and provide phone support in the field.
What we’re looking for:
- Full, clean driving licence.
- Strong Excel and administrative skills.
- Outstanding customer service mindset.
The perks:
- Hybrid role (once fully trained) – Office based in Polegate.
- Permanent, Mon-Fri, 37.5 hrs/week (8:30–17:00 or 9:00–17:30).
- Competitive salary: £24k–£25.5k.
Join a company where your organisational skills, attention to detail, and proactive approach will make a real impact.
Apply today and take your career to the next level!
Administrative Assistant employer: Atlas Recruitment Group Ltd
Contact Detail:
Atlas Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially service management systems. Being able to demonstrate your proficiency in these during the interview will set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in customer service roles where you've successfully managed requests or issues. Prepare examples that showcase your problem-solving skills and ability to maintain a positive customer experience.
✨Tip Number 3
Since the role involves scheduling and logistics, consider preparing a brief case study or scenario where you effectively organised a complex schedule or managed multiple tasks simultaneously. This will demonstrate your organisational skills.
✨Tip Number 4
Research the company culture and values of Atlas Recruitment Group. During your conversation, align your answers to reflect how your proactive approach and attention to detail fit within their team dynamics.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Administrative Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your advanced administrative skills, particularly in Excel and customer service. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your organisational skills and proactive approach, and explain why you would be a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Atlas Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Be ready to discuss specific situations where you resolved issues efficiently, as this role heavily relies on a strong customer service mindset.
✨Demonstrate Your Administrative Expertise
Highlight your advanced admin skills, particularly with Excel and data management. Bring along any relevant experience or projects that showcase your ability to maintain accurate data and manage schedules effectively.
✨Familiarise Yourself with KPIs and SLAs
Understand the importance of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) in a customer service context. Be prepared to discuss how you would monitor and ensure these metrics are met in your role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
