Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on IT support and troubleshoot escalated issues in a hybrid environment.
- Company: Dynamic technology solutions firm focused on innovation and user engagement.
- Benefits: Competitive salary up to £34K, flexible working, and opportunities for service improvements.
- Why this job: Join a curious team and make a real difference in user experience.
- Qualifications: Over two years of IT support experience, with skills in Active Directory and Microsoft 365.
- Other info: Engaging work culture that values communication and professional growth.
The predicted salary is between 20400 - 34000 £ per year.
A technology solutions firm is seeking a 2nd Line Engineer to provide hands-on support in a hybrid working environment. The role involves troubleshooting escalated issues, contributing to service improvements, and engaging with users to ensure systems run smoothly.
The ideal candidate has over two years of experience in IT support, with a strong background in Active Directory and Microsoft 365.
This role offers a competitive salary of up to £34K and fosters an environment of curiosity and communication.
2nd Line IT Support Engineer – Hybrid/Remote in London employer: Atlas Recruitment Group Limited
Contact Detail:
Atlas Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer – Hybrid/Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled tricky issues in the past. This will help them see you in action, even if it's just through words.
✨Tip Number 3
Stay curious and ask questions during interviews! This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to demonstrate your problem-solving mindset, which is key for a 2nd Line IT Support Engineer.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications from passionate candidates like you. It’s a great way to ensure your CV lands in the right hands and gets the attention it deserves.
We think you need these skills to ace 2nd Line IT Support Engineer – Hybrid/Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Active Directory and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the 2nd Line IT Support Engineer role and how your background makes you a perfect fit. Let us know what makes you tick in the tech world!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love seeing candidates who can think on their feet and contribute to service improvements, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Atlas Recruitment Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves engaging with users, practice explaining technical concepts in simple terms. Think about how you can demonstrate your ability to communicate effectively, especially when dealing with escalated issues.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to walk through how you would handle specific IT support situations. Prepare examples from your previous roles where you successfully resolved issues or contributed to service improvements.
✨Emphasise Your Curiosity
This role values curiosity, so be ready to discuss how you stay updated with the latest tech trends and tools. Share any personal projects or learning experiences that showcase your passion for IT and continuous improvement.
