Senior Engineering Manager, Global Bank in London

About the team

The Global Bank engineering organisation is responsible for the financial infrastructure that powers SumUp's banking products across multiple markets — and this role sits at the heart of it. As a Senior Engineering Manager, you'll provide leadership across a critical product area and cross-cutting initiatives, ensuring engineering delivery is resilient, scalable, and aligned with regulatory requirements. What makes this opportunity genuinely exciting is that you won't just be stepping into an existing structure — you'll be the first Senior EM based in London, with the mandate to build a team around you and grow a meaningful engineering presence in one of the world's strongest tech talent markets.

What you’ll do

• Lead and develop a group of Engineering Managers, supporting their growth through coaching, skip-levels, and performance conversations, while also directly managing a small squad of engineers in London.
• Own one or more strategic engineering initiatives within the Global Bank — defining scope, aligning with product leadership, and driving delivery across squads and tribes.
• Establish and uplift tribe-wide engineering practices across areas such as observability, incident response, security, or AI workflows, setting standards that go beyond a single squad.
• Act as a senior escalation point for production incidents and complex cross-squad technical challenges, driving resolution and follow-through.
• Partner closely with InfoSec, Risk, Compliance, and Internal Audit to ensure engineering practices meet regulatory requirements and are audit-ready.
• Serve as a bar raiser in hiring panels and talent reviews, helping to maintain a consistent and high standard of engineering across the tribe.

You’ll be great for this role if …

• Proven track record of managing Engineering Managers, with experience in coaching, performance management, and talent reviews in a complex, multi-squad environment.
• Strong technical background in backend or full-stack engineering, with enough hands-on depth to earn credibility with engineers and contribute meaningfully to technical decisions.
• Experience owning cross-functional or cross-tribe initiatives that shaped technology direction at an organisational level.
• Ability to operate effectively in ambiguity, communicate clearly across technical and non-technical audiences, and guide teams through shifting priorities with confidence.
• Comfort navigating regulated environments — whether financial services, healthtech, or similar — where compliance and audit readiness are part of the day-to-day.

Why you should join SumUp

• Global, multicultural team from our central office location with an office-first setup.
• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
• Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.
• Generous time off: 28 days of paid leave, plus bank holidays and special leaves.
• A dedicated annual L&D budget for attending conferences and/or advancing your career through further education.
• Health matters: private health insurance, including optical and dental.
• Life made easier: salary-sacrifice commuter benefits via Gogeta.
• Financial security: retirement scheme (SumUp matches 7% when you contribute 5%).
• Peace of mind: life insurance from MetLife for 2× your salary.
• Break4me: 1-month sabbatical after 3 years of service.
• Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.

About SumUp

Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don’t make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.