At a Glance
- Tasks: Lead a dynamic team, ensuring excellent guest experiences and coaching team members.
- Company: Join Atlas Hotels at Holiday Inn Express East Midlands Airport, a vibrant hospitality environment.
- Benefits: Enjoy discounted hotel stays, food, health plans, and cash rewards for your hard work.
- Other info: Flexible rota allows you to balance work and life while growing your career.
- Why this job: Be a key player in creating memorable experiences while developing your leadership skills.
- Qualifications: Previous experience in customer service and a passion for team development.
The predicted salary is between 11 - 16 £ per hour.
Hours: 40 hours across 5 days per week
Salary: £13.70 per hour
About the Role: Atlas Hotels is hiring a Team Leader right now at the Holiday Inn Express East Midlands Airport. If you have previous experience leading a team in a customer service environment, we can teach you the additional hotel specific skills. Our hotels offer a varied day‑to‑day role.
Benefits:
- Hotel rooms across our 59 hotels at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels worldwide
- Bonus cash payment annually from 2 years of service as a thank you for staying with Atlas Hotels
- Holiday allowance increases with length of service
- Atlas Friends & Family Discount, up to 45% discount for friends & family of employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox with deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto enrolment pension scheme through The People's Pension
- Employee referral programme paying out £250 for every great person you refer to us who passes probation
- Employee of the Quarter programmes at every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, allowing you to work in hospitality while maintaining a life outside work
Responsibilities:
- Providing a warm Atlas welcome to guests and new employees at the heart of your role
- Ensuring team members are in the right place at the right time and coaching and developing your team
- Being the person team members turn to for guidance, remaining nurturing and cool under pressure
- Supporting the Hotel Operations Manager in achieving Atlas’ purpose of creating a rewarding place to work and a great guest experience; continuous improvement across the hotel will be important
How to Apply: Click ‘apply’ now to become our Team Leader and enter into a world of opportunity!
Equal Opportunity Statement: Atlas Hotels are Disability Confident Committed. We are committed to attracting disabled talent, representing the needs of our guests and contributing to employment equality.
Accessibility: We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements or workplace adjustments.
Feedback: If you would like to give feedback on the application process, please use the email above.
Team Leader employer: Atlas Hotels
Atlas Hotels is an excellent employer, offering a vibrant work culture where teamwork and enthusiasm thrive. As a Weekend Kitchen Team Member & Cook at the Holiday Inn Express Swansea, you'll benefit from comprehensive training, competitive perks like discounted hotel stays and health plans, and ample opportunities for personal and professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Atlas Hotels and think about how your experience aligns with their values. Be ready to share examples of how you've led teams and provided excellent customer service in the past.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, be yourself and let your passion for hospitality shine through. A positive attitude can make a huge difference in how you're perceived.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Atlas Hotels family.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills:When applying for the Team Leader role, make sure to highlight your previous experience in leading a team. We want to see how you've motivated and guided others in a customer service environment, so share specific examples that showcase your skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to what we do at Atlas Hotels.
Be Yourself:We’re looking for genuine people who can bring warmth and personality to our team. Don’t be afraid to let your true self shine through in your application. Share your passion for hospitality and how you connect with guests and colleagues alike.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll get to explore more about what we offer at Atlas Hotels!
How to prepare for a job interview at Atlas Hotels
✨Know the Company
Before your interview, take some time to research Atlas Hotels and their values. Understanding their commitment to customer service and employee satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare specific examples from your past experiences where you successfully guided a team or resolved conflicts, highlighting your nurturing approach.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in a hotel environment. Think about scenarios involving guest complaints or team dynamics, and be ready to discuss your thought process and solutions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
