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- Tasks: Supervise housekeeping, ensuring high standards and a great guest experience.
- Company: Join the friendly team at Holiday Inn Express Swindon - West.
- Benefits: Enjoy discounted hotel stays, health perks, and monthly cash rewards.
- Other info: Flexible hours and a supportive environment with growth opportunities.
- Why this job: Make a real impact in hospitality while developing your skills.
- Qualifications: No prior experience needed; just a passion for teamwork and quality.
The predicted salary is between 28000 - 29000 £ per year.
Hours: 30 hours across 5 days per week
Salary: £14.10 per hour
Atlas Hotels is hiring a Housekeeping Supervisor right now at the Holiday Inn Express Swindon - West. Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits include:
- Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
- A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto-enrolment pension scheme through The People's Pension
- Employee referral programme paying out £250 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
So what does a Housekeeping Supervisor do?
- Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
- Monitor and supervise the work of Housekeeping Assistants as and when required, in absence of the Head Housekeeper
- Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes
- Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality
- Be an active and effective team member, working together to achieve hotel goals
- Monitoring any issues with rooms to other members of the team (eg Maintenance) as soon as possible
- Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management
- Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team
- Effectively manage complaints using our ‘service recovery’ principles
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you.
If you would like to offer feedback on the application process please use the above email.
Housekeeping Supervisor in Swindon employer: Atlas Hotels
Contact Detail:
Atlas Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Swindon
✨Tip Number 1
Get to know the hotel! Before your interview, check out the Holiday Inn Express Swindon - West online. Familiarise yourself with their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their guest-focused culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Housekeeping Supervisor role and rehearse your answers. Focus on how you can deliver a great guest experience and manage a team effectively. We want to see your enthusiasm and commitment shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and we want to see that you take pride in your appearance, just like you would in maintaining the hotel's cleanliness and standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about joining the Atlas Hotels team!
We think you need these skills to ace Housekeeping Supervisor in Swindon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We love seeing candidates who are excited about joining our friendly team and making a difference in our guests' experiences.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills that align with the Housekeeping Supervisor role. Even if you don’t have hotel experience, showcase your ability to work in teams and manage tasks effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Atlas Hotels!
How to prepare for a job interview at Atlas Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand what a Housekeeping Supervisor does. Familiarise yourself with the daily tasks and responsibilities mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you've worked effectively with others. Be ready to discuss how you can contribute to a positive team environment and support your colleagues, especially in training and performance management.
✨Prepare for Scenario Questions
Expect questions about handling complaints or managing issues with rooms. Think of specific situations where you've successfully resolved problems or improved a process. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Guest Focus
Atlas Hotels values a guest-focused approach, so be prepared to talk about how you would ensure a high standard of cleanliness and guest satisfaction. Share any relevant experiences where you went above and beyond to enhance a guest's experience.