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- Tasks: Supervise housekeeping teams and ensure a high standard of cleanliness for guest satisfaction.
- Company: Join Atlas Hotels, a friendly and guest-focused team at Holiday Inn Express.
- Benefits: Enjoy discounted hotel stays, health perks, and monthly cash rewards.
- Other info: Flexible hours with a rota provided, plus opportunities for career growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: No prior experience needed; just a passion for teamwork and quality service.
The predicted salary is between 29000 - 30000 £ per year.
Hours: 34 hours across 5 days per week
Salary: £14.10 per hour
Atlas Hotels is hiring a Housekeeping Supervisor right now at the Holiday Inn Express Northampton South. Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know! Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits include:
- Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
- A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto-enrolment pension scheme through The People's Pension
- Employee referral programme paying out £250 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
So what does a Housekeeping Supervisor do?
- Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
- Deliver a great guest experience through ensuring the housekeeping operation/team runs smoothly and effectively.
- Monitor and supervise the work of Housekeeping Assistants as and when required, in absence of the Head Housekeeper.
- Communicate the daily tasks and priorities to Housekeeping Assistants at the request of the Head Housekeeper and in line with Company processes.
- Live and breathe our values of Be Guest Focused, Work Together, Show Commitment and Strive for Quality.
- Be an active and effective team member, working together to achieve hotel goals.
- Monitoring any issues with rooms to other members of the team (e.g. Maintenance) as soon as possible.
- Ensuring Housekeeping Assistants receive full training for their roles and managing any issues through coaching and performance management.
- Maintaining cleanliness, hygiene and Atlas standards in both public and private areas, taking pride in the hotel and its team.
- Effectively manage complaints using our ‘service recovery’ principles.
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you.
If you would like to offer feedback on the application process please use the above email.
Housekeeping Supervisor in Northampton employer: Atlas Hotels
Contact Detail:
Atlas Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Northampton
✨Tip Number 1
Get to know the hotel! Before your interview, check out the Holiday Inn Express Northampton South online. Familiarise yourself with their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their guest-focused culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Housekeeping Supervisor role and rehearse your answers. Focus on how you can deliver a great guest experience and manage a team effectively. We want to see your enthusiasm and commitment shine through!
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well with others in the past. Highlight any experiences where you’ve helped train or support colleagues, as this aligns perfectly with the role's responsibilities.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they ensure high standards in housekeeping. This shows that you’re engaged and ready to contribute to the hotel's success. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Supervisor in Northampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing genuine enthusiasm and a friendly tone. Don’t be afraid to share why you’re excited about the Housekeeping Supervisor role at Atlas Hotels.
Tailor Your Experience: Even if you don’t have direct housekeeping experience, highlight any relevant skills or experiences that show you can manage a team and deliver great guest experiences. We want to see how you can contribute to our friendly and guest-focused teams!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements or responsibilities in previous roles. This makes it easier for us to see what you bring to the table without sifting through long paragraphs.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll get your application directly. Plus, you’ll be one step closer to joining our amazing team at Atlas Hotels!
How to prepare for a job interview at Atlas Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand what a Housekeeping Supervisor does. Familiarise yourself with the key responsibilities like supervising the team, ensuring cleanliness, and delivering great guest experiences. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be ready to share examples of how you've worked effectively with others in the past. Highlight any experiences where you’ve helped train or support colleagues, as this aligns perfectly with the job's requirements.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing complaints or training new staff. Think of real-life examples from your past experiences that demonstrate your problem-solving skills and commitment to quality service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.