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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring excellent guest experiences and supporting team development.
- Company: Join Atlas Hotels, a friendly and inclusive workplace with a focus on growth.
- Benefits: Enjoy discounted hotel stays, health perks, and monthly cash rewards.
- Why this job: Make a real impact in hospitality while enjoying variety in your role.
- Qualifications: Previous leadership experience in customer service is a plus.
- Other info: Flexible shifts with a supportive environment and career advancement opportunities.
Overview
Hours: 40 hours across 5 days per week
Salary: £14.00 per hour
Atlas Hotels is hiring a Nights Team Leader right now at the Holiday Inn Express Hamilton.
Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels – if you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know. Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits
- Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
- A bonus cash payment every year from 2 years\’ of service as a \’thank you\’ for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto-enrolment pension scheme through The People\’s Pension
- Employee referral programme paying out £250 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
- Free/discounted food when on shift
Responsibilities
- Providing a warm ‘Atlas welcome’ to guests and new employees will be at the heart of what you do
- You’ll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
- You’ll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure
- Want some variety? No day (or night!) is the same in our hotels, even on the night shift. You could be checking guests in and out on reception, serving behind the bar (you will need to be 18 or over), cooking food in the kitchen ready for breakfast service or setting up our meeting rooms
- You will undertake night audits and corridor checks to make sure everyone in our hotels are safe and well looked after through the night
- You will support the Hotel Operations Manager in achieving Atlas’ purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important
So why not? Click ‘apply’ now to become our Nights Team Leader and enter into a World of Opportunity!
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.
We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you.
If you would like to offer feedback on the application process please use the above email.
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Nights Team Leader employer: Atlas Hotels
Contact Detail:
Atlas Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Leader
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Nights Team Leader role.
✨Tip Number 2
Prepare for the interview by researching Atlas Hotels and their values. Show us you’re not just looking for any job, but that you genuinely want to be part of our friendly and guest-focused team!
✨Tip Number 3
Practice common interview questions related to leadership and customer service. We want to see how you handle pressure and support your team, so think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Atlas family!
We think you need these skills to ace Nights Team Leader
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in leading a team, even if it’s not in hospitality. We love seeing how your skills can translate into our friendly environment!
Be Yourself: Let your personality shine through in your application! We’re looking for someone who can bring warmth and enthusiasm to our team, so don’t be afraid to show us who you are.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention specific responsibilities that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently!
How to prepare for a job interview at Atlas Hotels
✨Know the Company
Before your interview, take some time to research Atlas Hotels and their values. Understanding their commitment to customer service and employee satisfaction will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Nights Team Leader, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully guided a team or resolved conflicts, even if it wasn't in a hotel setting.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult guest or managing a team under pressure. Think through these scenarios beforehand and have clear, concise responses ready.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.