At a Glance
- Tasks: Lead a dynamic team, ensuring excellent customer service and coaching for success.
- Company: Join the friendly team at Hampton by Hilton Liverpool, part of Atlas Hotels.
- Benefits: Enjoy discounted hotel stays, health perks, and monthly cash rewards.
- Other info: Flexible hours with a supportive environment and great career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Previous experience in customer service and a passion for teamwork.
The predicted salary is between 13.9 - 13.9 £ per hour.
Hours: 40 hours across 5 days per week
Salary: £13.90 per hour
Atlas Hotels is hiring a Team Leader right now at the Hampton by Hilton Liverpool. Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know!
Our hotels offer enjoyable job roles with a huge amount of variety day to day.
Benefits include:
- Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
- Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
- A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
- Holiday allowance which increases with length of service
- Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
- Monthly cash rewards through our reward and recognition platform
- HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
- Access to HSF Perkbox which provides deals and discounts from the biggest brands
- Online GP service, access to free counselling and wellness support with a 24 hour helpline
- Auto-enrolment pension scheme through The People's Pension
- Employee referral programme paying out £250 for every great person you refer to us that passes their probation
- Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
- Free/discounted food when on shift
So what does a Team Leader do?
- Providing a warm ‘Atlas welcome’ to guests and new employees will be at the heart of what you do
- You’ll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
- You’ll be the person that Team Members look to when they need guidance, so you will need to be nurturing and cool under pressure
- You will support the Hotel Operations Manager in achieving Atlas’ purpose of creating a rewarding place to work and a great experience for our guests, so continuous improvement across the hotel will be important
Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality. We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you. If you would like to offer feedback on the application process please use the above email.
Team Leader in Liverpool employer: Atlas Hotels
Atlas Hotels is an exceptional employer, offering a vibrant work culture at the Hampton by Hilton Liverpool where teamwork and guest satisfaction are paramount. With generous benefits such as discounted hotel stays, health plans, and a supportive environment for personal growth, employees can thrive both professionally and personally while enjoying a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Atlas Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Atlas Hotels
Don't be shy about reaching out to Atlas Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Atlas Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Atlas Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
