Team Leader, Hospitality & Guest Experience in Leeds

Team Leader, Hospitality & Guest Experience in Leeds

Leeds Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Atlas Hotels

At a Glance

  • Tasks: Lead a guest-focused team and ensure exceptional service delivery.
  • Company: Join Atlas Hotels at Holiday Inn Express Leeds City Centre.
  • Benefits: Enjoy generous perks and a structured rota for work-life balance.
  • Other info: Create a rewarding workplace and enjoy career growth opportunities.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Strong team leadership skills; hotel experience not required.

The predicted salary is between 25000 - 30000 £ per year.

Atlas Hotels is hiring a Team Leader for the Holiday Inn Express Leeds City Centre.

You will lead a guest-focused team, ensuring staff are in the right place at the right time and providing coaching and development.

This role supports creating a rewarding workplace and delivering a great guest experience.

Strong team leadership in a customer service environment is valued; hotel experience is not required. Enjoy generous benefits and a structured rota that supports work-life balance.

#J-18808-Ljbffr

Team Leader, Hospitality & Guest Experience in Leeds employer: Atlas Hotels

Atlas Hotels is an excellent employer, offering a vibrant work culture where teamwork and enthusiasm thrive. As a Weekend Kitchen Team Member & Cook at the Holiday Inn Express Swansea, you'll benefit from comprehensive training, competitive perks like discounted hotel stays and health plans, and ample opportunities for personal and professional growth in a supportive environment.

Atlas Hotels

Contact Details:

Atlas Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader, Hospitality & Guest Experience in Leeds

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Atlas Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Atlas Hotels

Don't be shy about reaching out to Atlas Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Team Leader, Hospitality & Guest Experience in Leeds

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Leadership
Adaptability
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Atlas Hotels and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Atlas Hotels

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!