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- Tasks: Lead and develop Maintenance Technicians while ensuring hotels are safe and guest-ready.
- Company: Join Atlas Hotels, a top UK hotel group known for exceptional hospitality and a great workplace culture.
- Benefits: Enjoy discounted hotel stays, health plans, cash rewards, and exclusive brand deals.
- Why this job: Make a real impact on guest experiences while growing your skills in a supportive environment.
- Qualifications: Hands-on maintenance experience and strong leadership skills are essential.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 34000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over‑50s age inclusive jobs board.
Hours: 40 hours per week
Salary: £40,000-£45,000 + car allowance
Location: Field‑based with regular UK travel to our hotels across Scotland and North England (travel may be required outside of divisions on occasions).
Atlas Hotels is hiring a Maintenance Support Manager!
At Atlas Hotels, we’re not just running hotels – we’re redefining exceptional hospitality. As one of the UK\’s leading hotel groups, and proudly recognised as one of The Sunday Times Best Places to Work, we’re all about creating great guest experiences, a fantastic place to work, and strong returns for our investors.
Benefits
- Hotel stays across our 59 hotels (Holiday Inn Express, Hampton by Hilton, and Holiday Inn) for just £25 per night, plus 50% off food and drink
- Worldwide discounts at 6,600+ IHG Hotels globally
- Atlas Friends & Family Discount – up to 45% off for your loved ones
- Monthly cash rewards through our recognition platform
- HSF Health Plan – covering dental, optical, and health costs for you and your family
- Access to Perkbox – exclusive deals and discounts from major brands
- Online GP access, 24/7 counselling, and wellness support
- Scottish Widows Pension 5% EE and 4% ER
- Quarterly and annual awards programmes
- Option to buy additional holiday days
£250 employee referral bonus
What you’ll be doing
Leading the Way
You’ll support and develop Maintenance Technicians across your divisions-ს delivering onboarding, training and coaching that builds skill, confidence, and consistency. You’ll lead technician engagement through regular touchpoints and help embed a culture of quality and pride in every hotel. When needed,рика you’ll also provide hands‑on maintenance support and step in to cover Maintenance Technician absences and vacancies – ensuring hotels stay safe, compliant, and operational.
Turning Strategy into Action
You’ll implement best‑practice maintenance standards on the ground – embedding consistent processes and helping hotel teams translate guidance into effective day‑to‑day delivery. You’ll also feed back insights to continuously improve tools, procedures and training.
Guest Obsessed Õ½
You’ll help keep hotels safe, operational and guest‑ready, tracking out‑of‑order rooms, resolving issues quickly, and supporting Maintenance Technicians to deliver maintenance that enhances the guest experience.
Commercial Focus with Heart
You’ll manage divisional stock efficiently and ensure tools and equipment are maintained to support safe and effective repairs. You’ll also help Maintenance Technicians prioritise their workload to reduce waste, minimise downtime, and maintain standards under pressure.
People First, Always
You’ll lead Maintenance Technician recruitment and onboarding in partnership with Hotel Managers. You’ll deliver structured inductions, hands‑on training, and ongoing development that empowers Maintenance Technicians to thrive and stay engaged.
Driving Compliance & Standards
You’ll oversee the consistent delivery of Planned Preventative Maintenance and ensure hotel maintenance meets compliance standards across view, life safety, and mechanical systems. You’ll support Maintenance Technicians to understand and meet their responsibilities, helping reduce risk and maintain operational integrity.
Qualifications
- Hands‑on maintenance or facilities experience in a multi‑site environment (ideally hospitality)
- Experience mentoring or leading technicians or maintenance teams
- Strong technical skills and a proactive approach to troubleshooting
- A working knowledge of health & safety and property compliance
- Excellent communication and coaching skills
- A calm, organised approach and the ability to prioritise under pressure
- A willingness to travel extensively across your regions
- Eligibility to work in the UK
Atlas’s Values
At Atlas, our values – Be communion Guest Focused, Work Together, Show Commitment, and Strive for Quality – shape how we work every day. If these resonate with you, we’d love to hear from you.
Accessibility
Atlas Hotels are Disability Confident & Committed. This means that we have made a clear commitment to attracting कैम disabled talent to our business, representing the needs of our guests, and contributing to employment equality.
We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at HR@atlashotels.co.uk to discuss any access or information requirements, or workplace adjustments that may support you.
If you would like to offer feedback on the application process, please use the above email.
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Maintenance Support Manager - North employer: Atlas Hotels Ltd
Contact Detail:
Atlas Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Support Manager - North
✨Tip Number 1
Familiarise yourself with the specific maintenance standards and compliance regulations relevant to the hospitality industry. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high safety and operational standards.
✨Tip Number 2
Network with current or former employees of Atlas Hotels or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience in maintenance and how you've successfully led teams in the past. Be ready to share specific examples that highlight your leadership skills and ability to improve maintenance delivery.
✨Tip Number 4
Showcase your passion for guest experience in your conversations. Since this role is about enhancing the guest experience through effective maintenance, demonstrating your understanding of how maintenance impacts guest satisfaction can set you apart from other candidates.
We think you need these skills to ace Maintenance Support Manager - North
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance or facilities management, especially in a multi-site environment. Emphasise any leadership roles you've held and your ability to mentor technicians.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your values align with those of Atlas Hotels. Mention specific examples of how you've improved maintenance delivery or developed teams in previous roles.
Highlight Technical Skills: Clearly outline your technical skills and experience with health and safety compliance. Use specific examples to demonstrate your proactive approach to troubleshooting and problem-solving in maintenance scenarios.
Showcase Communication Abilities: Since the role requires excellent communication and coaching skills, provide examples of how you've successfully engaged with teams or led training sessions. This will show your capability to lead and develop Maintenance Technicians effectively.
How to prepare for a job interview at Atlas Hotels Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your experiences and how they align with Atlas Hotels' commitment to exceptional guest experiences.
✨Demonstrate Leadership Skills
Since the role involves leading and developing Maintenance Technicians, be prepared to share examples of how you've successfully mentored or managed teams in the past. Highlight your coaching techniques and how you foster a positive work environment.
✨Highlight Technical Expertise
Be ready to discuss your hands-on maintenance experience and technical skills. Prepare to answer questions about troubleshooting and compliance standards, as these are crucial for ensuring hotel safety and operational integrity.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of specific situations where you had to prioritise tasks or resolve maintenance issues quickly, and explain your thought process.
