Assistant Hotel Manager - Guest Experience Leader in Exeter
Assistant Hotel Manager - Guest Experience Leader

Assistant Hotel Manager - Guest Experience Leader in Exeter

Exeter Full-Time 988 - 1219 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Support the Hotel Manager in delivering exceptional guest experiences and operational excellence.
  • Company: Join a leading hotel chain known for its commitment to quality service.
  • Benefits: Enjoy employee discounts, a pension scheme, and career development opportunities.
  • Why this job: Be a key player in creating memorable stays for guests in a vibrant environment.
  • Qualifications: Proven supervisory experience in customer service and strong organisational skills.
  • Other info: Great opportunity for career growth in the hospitality industry.

The predicted salary is between 988 - 1219 £ per month.

A leading hotel chain is seeking an Assistant Hotel Manager for the Holiday Inn Express Exeter City Centre. The successful candidate will support the Hotel Manager in ensuring operational excellence and delivering outstanding guest experiences.

The role requires proven supervisory experience in a customer service environment, along with strong organisational and problem-solving skills.

This position offers a variety of benefits including employee discounts, a pension scheme, and career development opportunities.

Assistant Hotel Manager - Guest Experience Leader in Exeter employer: Atlas Hotels Ltd

As a leading hotel chain, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. Located in the heart of Exeter, our Holiday Inn Express offers not only competitive benefits such as discounts and a pension scheme but also ample opportunities for career advancement in the hospitality industry, making it an ideal place for those passionate about delivering exceptional guest experiences.
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Contact Detail:

Atlas Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Hotel Manager - Guest Experience Leader in Exeter

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the hotel chain on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to guest experience and problem-solving. We want to show that we can handle any situation with ease and grace!

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Let’s make sure we look sharp and professional when we walk through those hotel doors.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Assistant Hotel Manager - Guest Experience Leader in Exeter

Supervisory Experience
Customer Service Skills
Organisational Skills
Problem-Solving Skills
Operational Excellence
Guest Experience Management
Communication Skills
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your supervisory experience and customer service skills. We want to see how your background aligns with the role of Assistant Hotel Manager, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for guest experiences and how you can contribute to operational excellence at Holiday Inn Express Exeter City Centre. Let us know why you’re the perfect fit!

Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions to enhance guest satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

How to prepare for a job interview at Atlas Hotels Ltd

✨Know the Hotel Inside Out

Before your interview, make sure you research the Holiday Inn Express Exeter City Centre thoroughly. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.

✨Showcase Your Customer Service Skills

As an Assistant Hotel Manager, your ability to enhance guest experiences is crucial. Prepare specific examples from your past roles where you successfully resolved customer issues or improved service quality. This will demonstrate your hands-on experience in a customer service environment.

✨Highlight Your Organisational Skills

The role requires strong organisational abilities, so be ready to discuss how you manage tasks and priorities. Share examples of how you've handled multiple responsibilities in a fast-paced environment, ensuring that everything runs smoothly for guests and staff alike.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Assistant Hotel Manager role. This shows you're not just interested in the job, but also in how you can contribute to their success.

Assistant Hotel Manager - Guest Experience Leader in Exeter
Atlas Hotels Ltd
Location: Exeter

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