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About The Role
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We are seeking a highly organised and proactive Operations Coordinator to support the smooth running of day-to-day operational activity. This role plays a vital part in ensuring that our teams and sites are well-supported across administration, compliance, training, and people coordination.
Working closely with local management, field-based teams, and agency partners, you will manage a range of tasks including rota support, system updates, uniform distribution, and time and attendance monitoring. You’ll also play a key role in coordinating recruitment processes, system onboarding, and compliance checks.
Your role will combine structured administrative tasks with responsive support to meet the dynamic needs of our operations teams.
Key responsibilities include:
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Maintaining regional action trackers, monitoring progress, and following up on outstanding actions.
- Supporting payroll, rota management, holidays, overtime, shift cover, workforce deployment and time and attendance processes, identifying and resolving discrepancies where required.
- Assisting with rota planning and workforce scheduling to ensure appropriate service coverage across the region.
- Coordinating recruitment and onboarding activities through the recruitment platform.
- Maintaining accurate employee compliance records, including DBS documentation, sickness records and other employment-related documentation.
- Managing agency worker records, verifying invoices and supporting month-end invoice clearance activities.
- Acting as a professional point of contact for clients and colleagues, ensuring feedback is recorded and followed up appropriately.
- Coordinating uniform distribution, stock ordering and stock control, maintaining accurate records and resolving issues as they arise.
- Monitoring fleet inspections and maintaining vehicle and driver records, escalating concerns where necessary.
- Providing first-line support on operational systems and processes, assisting managers and colleagues with basic system-related queries.
- Assisting with employee relations processes, including preparing documentation, maintaining case records and taking notes during investigations and formal meetings.
- Supporting health and safety activities, including first aid and fire marshal responsibilities where appropriately trained.
- Producing reports, trackers, summaries and exception reports using a variety of systems and tools
- Identifying risks, recurring issues and process improvements, escalating concerns and recommending solutions where appropriate.
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About You
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We're looking for a highly organised and proactive individual who can thrive in a fast-paced operational environment. You'll be confident managing multiple priorities, building positive working relationships, and providing high-quality administrative support to internal teams and stakeholders.
To be successful in this role, you will have:
- Previous experience in an administrative, operational support, facilities management, or other fast-paced multi-site environment.
- Excellent organisational skills with strong attention to detail.
- Strong written and verbal communication skills.
- Experience dealing with internal and external stakeholders in a professional manner.
- The ability to manage multiple tasks, prioritise workloads, and respond effectively to changing business needs.
- Strong IT skills, including proficiency in Microsoft Outlook, Teams, Excel, and Word.
- Experience using different systems.
- A proactive, flexible, and team-focused approach, with a willingness to support colleagues and operational teams when required.
- A full UK driving licence and the ability to travel within the region as required.
We welcome applications from all suitably qualified candidates; however, please be aware that we are unable to sponsor work visas. All applicants must have an existing legal right to work in the UK. -
About The Company
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What makes this job amazing?
- Full learning and support from Atlas to help you succeed in your role.
- Financial wellbeing benefits via Stream – real-time access to earned wages and exclusive discounts at top retailers.
- Career progression opportunities within a growing company.
- Tailored learning and development support in areas that interest you.
- Recognition programs, including our Stars of Atlas awards.
- Cycle to work scheme and workplace pension.
- A collaborative and supportive work environment where people value and help each other.
- An opportunity to work in a fast-growing business with significant career advancement potential.
Who are we?
Atlas is a family of people drawn together by a passion for creating happiness in others.
Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.
Our Purpose
To create happiness in ourselves and others
We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values.
We are a family
Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.
Sharing makes us stronger
Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.
Own your space
You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.
Be honest. Always.
Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.
Treat clients like our best friends
If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.
Start with Wow
And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.
Don't just talk. Do.
We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.
Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Operations Coordinator in Warrington employer: Atlas FM
Atlas FM is an excellent employer, offering a supportive work culture that values compassion and professionalism. Employees benefit from comprehensive training opportunities, including SIA licence support, and enjoy a rewarding role in ensuring safety and customer care in the vibrant community of Whiteley, Hampshire.
