At a Glance
- Tasks: Become a product expert in dry pumps and STP Turbomolecular Pumps, supporting teams and customers.
- Company: Join a forward-thinking company that values collaboration and innovation.
- Benefits: Enjoy a hybrid work model, competitive pay, and comprehensive benefits.
- Other info: Embrace a culture of trust, accountability, and lifelong learning.
- Why this job: Make a real impact by improving products and delivering value to customers.
- Qualifications: Experience in product support or technical roles, strong analytical and communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Your role
As a Product Specialist - VSS Service - STP and Dry Pumps, your mission is to serve as an expert on specific product lines in dry pumps and STP Turbomolecular Pumps providing in-depth knowledge and support to internal teams and customers.
This role is responsible for understanding product features, benefits, and applications, as well as assisting in product development, market research, and sales strategies to ensure product success.
You will work closely with Service Product Managers, engineering, marketing and regional teams to help ensure our service products are technically robust, market-aligned and deliver real value to customers.
You will report to the Global Product Manager.
- You will
- Develop and maintain strong knowledge of the product line, including features, benefits, applications and service requirements.
- Act as a key point of contact for product-related questions from service sales teams, customer centres and customers.
- Support the creation and improvement of service offerings, upgrade opportunities and value-added solutions.
- Analyse product performance, cost structures, customer feedback and market trends to identify opportunities for improvement.
- Work with engineering, product companies, customer centres, sales and marketing teams to support product and system improvements.
- Lead or support service-related projects from concept through to delivery, ensuring outcomes support customer needs and business objectives.
- Prepare clear reports, insights and recommendations for product managers and marketing teams.
- To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
- Experience in a product support, service, technical specialist or similar role would be desirable.
- Strong analytical skills, with the ability to interpret data and turn it into practical, product-focused insights.
- Commercial awareness, including an understanding of customer value, service positioning and pricing principles.
- Excellent communication and collaboration skills, with confidence working across global and cross-functional teams.
- The ability to manage a mix of long-term projects and short-term customer or operational priorities.
- Confidence using Microsoft Office tools and data analysis or reporting techniques.
- Fluency in English, both written and spoken.
- In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Comprehensive compensation and benefits
- Health and well-being
- Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at the Global Technology Centre in Burgess Hill, United Kingdom (GB).
- Contact information
- Hiring Manager: Luke Prodromou
Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile.
We're eager to get to know you, hear about your skills, and discuss your potential to grow with us.
Uniting curious minds Behind every innovative solution, there are people working together to transform the future.
With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
Product Manager - VSS Service - Design for Life 1 employer: Atlas Copco
As a Vision Field Service Engineer, you will thrive in a culture of trust and accountability, where innovation is powered by people. Our commitment to lifelong learning and career growth ensures that you will have ample opportunities to develop your skills while enjoying comprehensive compensation and benefits. Based in the North Midlands, this field-based role allows you to work remotely within a dedicated territory, providing you with the flexibility to balance your professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - VSS Service - Design for Life 1
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Atlas Copco!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Atlas Copco would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Atlas Copco through your school's career services!
We think you need these skills to ace Product Manager - VSS Service - Design for Life 1
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - VSS Service - Design for Life 1, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - VSS Service - Design for Life 1 position at Atlas Copco. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Atlas Copco
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
